Pontoon Caretaker | Cruise Whitsundays chez Cruise Whitsundays

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Cruise Whitsundays

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at three islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises to our sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

Our Pontoon Caretakers are an integral part of the team primarily responsible for the servicing and maintenance of ancillary vessels, machinery and equipment on our Reefworld pontoon ensuring the best facilities for our day and overnight guests. This unique opportunity allows you to live and work on the Great Barrier Reef where together with the team, you will create lasting memories for our guests.

This will be a full-time position on a lifestyle roster, 7 days on/ 7 days off, at our Reefworld Pontoon located on the Outer Great Barrier Reef departing from Airlie Beach, QLD. Shared accommodation and meals provided whilst on-duty at theReefworld Pontoon.

Your days might include:

• Ensuring exceptional presentation of the Pontoons and Ancillary vessels
• Vessel handling and compliance with Safety Management Systems
• Maintenance and operation of pontoon generators and engines
• General pontoon operational tasks
• Conducting crew training, including in-water training and vessel inductions
• Ensuring maintenance is undertaken on board and defects are recorded
• Conducting rescue and lookout duties for guests
• Providing customer service and product delivery in collaboration with the rest of the team

About you

To be successful you will be a team player with a positive “can-do” attitude and comfortable living and working on water for extended periods. Previous deckhand experience, a general aptitude for maintenance and engineering and the ability to deliver processional customer service. You should be resourceful, a creative problem solver and able to think on your feet.

Successful candidates will have;

• Proven leadership skills with strong marine safety knowledge and compliance expertise
• Excellent communication abilities to guide and support the Deck Crew
• Strong organisational skills and effective time management

Requirements

• AMSA accredited Coxswains Grade 1 (Open); or Master <24 and a MED 2/3 ticket advantageous.
• Radio Operators License
• HLTAID011 - Provide First Aid and HLTAID015 - CPR & Apply Oxygen;
• Responsible Service of Alcohol
• Blue Card (Working with Children's Check);
• National Police Check

Benefits

• Generous discounts on Journey Beyond travel and experiences

• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Discounts at the Cruise Café & Bar
• Discounts off the bar on board vessels
• Free public transport
• Salary sacrifice remote area benefits

Applications will be processed in the order they are received, so don't delay, apply now!