Special Servicing Administrator chez Starwood Property Trust

Job Duties and Responsibilities:

• Preparation of all specially serviced and non-transfer loans received from the Master Servicers
• Accepting and maintaining control of all loan files received from the Master Servicers
• Maintain and track all completed loan files.
• Send files to be archived and retrieve files from offsite location as well as maintain the electronic database on files
• Responsible for sending notifications/documents/reports being sent to the appropriate parties as required in the Pooling and Servicing Agreement which may require reviewing the Agreement to determine the correct parties and language to use.
• Track all missing loan documents and rectifying issues related to incorrect loan documents
• Delivery of Appraisals, Environmental Reports, and Inspections to appropriate parties
• Track and save electronic loan documents appropriately
• Order, distribute and log property inspections and environmental reports
• Track fees due from Master Servicer relating to Approved MS Consents requests
• Order, log and track original trust files.
• Track, scan and log the approval of all write ups/case recommendations prepared by Asset Managers
• Order supplies for the Special Servicing group as well as the Asset Management Department
• Responsible for up loading information from the Master Servicer to E-Docs and creating shortcut to the Document Library.
• Responsible for up loading and verifying original loan documents to SharePoint.
• Responsible for obtaining approvals on loans from outside parties for new transactions.

Knowledge and Skills:

• Must be computer literate and have basic skills in the use of Microsoft Word and Excel
• Motivated, punctual, energetic and have a professional work ethic
• Must have organizational and time management skills as well as the ability to multitask
• Work independently and as a team player

Education and Experience:

• High School diploma, Bachelor’s degree preferred
• Some Loan Servicing experience preferred
• Familiarity with real estate/commercial mortgage documents helpful.