Hotel Executive Administrative Assistant chez Black Oak Casino Resort

SUMMARY: Responsible for providing all necessary administrative support to the Hotel General Manager and Hotel Management.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Performs a wide variety of administrative assignments which are sometimes confidential in nature.
• Oversees the issuance and record maintenance of all cash banks including petty cash.
• Processes Hotel vendor price comparisons, applications and contract proposals. Reviews and codes vendor invoices.
• Reviews payroll.
• Greets visitors, answers and routes phone calls and incoming mail, orders office supplies, gathers data and compiles reports, maintains Hotel filing and record keeping and prepares correspondence.
• Attends meetings and trainings; Participates and takes minutes as required.
• Arranges and schedules meetings, travel, interviews and appointments.
• Maintains a positive attitude and acts in a consistently professional manner towards Guests, vendors and Team Members.
• Impresses Guests with quality and timely service in a professional, pleasant, and friendly manner. Unites Team Members in a common commitment to achieve and exceed these goals.
• Works closely with management throughout Black Oak Casino Resort and TEDA, Inc.
• Promptly resolves routine administrative problems and answers inquiries concerning activities and operations.
• Promptly reports all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards to management.
• Ensures all communication containing Tuolumne Band of Me-Wuk Indians; TEDA, Inc.; Black Oak Casino Resort; and Guest information is consistent with privacy policies and practices.
• Promptly reports any incidents of Guest dissatisfaction or other matters of significance to management including the Hotel General Manager so that corrective measures may be taken.
• Writes shift reports including any incident of theft, accident or injury as assigned.
• Performs other duties and attends to special projects as assigned. Participates in committees as requested.

Mandatory Requirements:

• Must possess a high school diploma, G.E.D., or equivalent.
• Must be at least 18 years old.
• Must have two (2) or more years of secretarial or equivalent experience.
• Experience in the hospitality industry as well as an existing knowledge of common industry terms and practices preferred.
• Must complete Responsible Alcohol Service certification or have proof of current certification.
• Must be able to type at least 50 wpm.
• Must be able to operate a computer, calculator, phone and other office equipment.
• Must possess a working knowledge of Microsoft Office programs and applications.
• Must maintain confidentiality with tact, diplomacy, and discretion.
• Must be able to compile facts/figures, identify and investigate issues and resolve matters in a timely manner.
• Must be able to follow an appropriate course of action based on management’s direction and policies and procedures.
• Must give strong attention to detail and possess excellent organizational and time management skills.
• Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible, and efficient.
• Must possess excellent oral and written communication skills.
• Must be able to communicate proficiently in English.
• Must possess and maintain a valid California driver license and a Black Oak Casino driver’s permit.
• Must be able to pass a mandatory drug test and background check.
• Must provide evidence of employment eligibility in the U.S.

Physical Demands:

• Must be physically able to perform all job requirements.
• Must be able to lift 25 pounds and occasionally more with assistance.

Work Environment:

• Must be able to work in a noisy environment.