Senior Product Operations Manager chez PracticeTek

The Role

Title: Senior Product Operations Manager
Team: Product Management
Location: San Diego, CA or Las Vegas, NV
Reports To: Sr. Director Product Management

At PracticeTek, you’ll get to:

• Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
• Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
• See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone.
• Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.

Why You’ll Love It Here

• Comprehensive health, dental, and vision coverage options
• Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
• Flexible paid time off, sick time, and 10 company-paid holidays
• 401(k) plan with company match to help you build your future
• Culture Committee driving initiatives that spark connection, fun, and belonging
• A workplace powered by innovation, collaboration, and energy every day

As a Senior Product Operations Manager, you will be a key force multiplier within the Product team—helping product leaders improve focus, alignment, and execution. You will partner closely with Product, Engineering, Design, and Go-To-Market teams to define and optimize product operating rhythms, artifacts, and systems. This role requires a structured, detail-oriented, and collaborative operator who thrives on driving clarity and consistency across complex workflows. You will play a central role in enhancing the effectiveness of the entire product organization. 

What You’ll Do

• Partner with product leadership to define and continuously improve product operating rhythms, including planning, reviews, and retrospectives. 
• Create, maintain, and evolve product operations artifacts such as roadmaps, OKRs, status dashboards, and capacity plans. 
• Directly mentor individual Product Managers to facilitate their successful creation of product artifacts and participation in product ceremonies. 
• Facilitate cross-functional collaboration by ensuring the right stakeholders are involved in the right conversations at the right time. 
• Drive consistent communication and documentation practices across the product team. 
• Establish scalable processes for intake, prioritization, and feedback loops. 
• Monitor and report on product team performance metrics to support continuous improvement. 
• Act as primary vendor contact for product management tool vendors, facilitate implementation, usage, and knowledge sharing. 
• Drive the evolution of how we use data in decision-making. Helping product leaders to intelligently and efficiently access and interpret a combination of business, user, and product data. 
• Support alignment across Product, Engineering, Design, and Go-To-Market teams through structured collaboration and shared visibility. 

What You Bring

• 5+ years of experience in Product Operations, Program Management, or a related role in a SaaS environment. 
• Strong organizational and project management skills with a bias toward clarity and action. 
• Experience building and maintaining product operations frameworks and rituals. 
• Excellent communication skills—able to translate complexity into clear, concise formats. 
• Proficiency with tools like JIRA, Confluence, Asana, Airtable, or similar workflow and planning platforms. 
• Comfortable working with data and dashboards to support decision-making and reporting. 
• Collaborative, team-oriented mindset with a drive to support others and improve how teams work. 

Ready to Join?

The Fine Print (That Really Matters)
At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between $120,000 - $140,000 annually. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.
PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law.
This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.