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Admitting Representative - Patient Access chez Ivinson Memorial Hospital

Ivinson Memorial Hospital · Laramie, États-Unis d'Amérique · Onsite

35 984,00 $US  -  35 984,00 $US

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At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust.

Base salary starts at $17.30/hr.

 

E S S E N T I A L  F U N C T I O N S

  • Interview incoming patients or their representatives to secure admitting and billing information.
  • Prepares admission forms and obtains signatures as required.
  • Verifies insurance coverage for outpatients and outpatient surgeries.
  • Determines urgency of needed care for patients upon arrival.
  • Demonstrates consistent use of AIDET (Acknowledge patient, Introduce yourself, provide duration/timeline for test, Explain the process & Thank them for choosing IMH) and HEAL (Hear them out, Empathize, Apologize, & Leap into action to solve) when interacting with patients/customers).
  • Collaborates with all departmental staff to facilitate timely patient care.
  • Participates in performance improvement activities.
  • Attends/participates in staff meetings, in-services, & facility wide meetings as scheduled.
  • Other duties as assigned.

 

E D U C A T I O N

  • High School Diploma or equivalent preferred.

 

E X P E R I E N C E

  • Previous Experience in a hospital setting preferred.

 

C R E D E N T I A L S

  • Must have current, valid Basic Life Support (BLS) certification or must obtain within 6 months of hire and maintain credentials throughout employment with IMH.

 

K N O W L E D G E , S K I L L S  A N D  A B I L I T I E S

  • Strong proficiency with complex computer systems.
  • Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone.
  • Ability to effectively communicate with staff, managers and the general public verbally and in writing.
  • Demonstrate effective listening skills.
  • Excellent organization and time management skills and ability to establish priorities effectively.
  • Possess exceptional problem solving skills.
  • Ability to work effectively without immediate supervision.
  • Ability to learn new computer software programs.
  • Ability to recognize and protect confidential information.
  • Demonstrate ethical and legal accountability for the position.

 

 

At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That’s why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care. 

 

Our competitive and comprehensive total rewards package includes: 

For benefits eligible employees:  

  • Medical, dental, and vision insurance
  • Paid time off: take the time you need to recharge
  • Retirement plans, including 403(b) matching
  • Employer-paid life and long-term disability insurance: Peace of mind for you and your family

For all employees:  

  • Yearly work anniversary pay increases
  • Education Reimbursement; up to $2,500 annually
  • Retirement plan participation
  • Free certification classes: enhance your skills at no cost to you
  • Health and Wellness discounts at local gyms
  • Discounts at select mobile networks, local vendors, and Elitch Gardens
  • Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually
  • Financial Counseling: free services through WellCents to help you take control of your financial journey
  • Legal assistance and will preparation services
  • Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program

 

Please use this link for more information regarding our rewards package and benefits: Benefits Guide.

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