Senior Specialist-IT Operations chez Bristlecone India Limited
Bristlecone India Limited · Noida, Inde · Onsite
- Senior
- Bureau à Noida
ROLE DESCRIPTION
A change management consultant will play a key role in ensuring projects or change initiatives meet objectives on time and on budget by increasing employee adoption and usage
Focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures
The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance
The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees
These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes
While the change manager may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed
CM Consultant will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor
CM Consultant may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions
Support project teams in integrating change management activities into their project plans
Apply a structured methodology and lead change management activities
Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
Support communication efforts
Support the design, development, delivery, and management of communications
Assess the change impact
Conduct impact analyses, assess change readiness and identify key stakeholders
Support training efforts
Provide input, document requirements, and support the design and delivery of training programs
Responsibilities
ADDITIONAL RESPONSIBILITIES MAY INCLUDE
Complete change management assessments
Identify, analyze and prepare risk mitigation tactics
Identify and manage anticipated resistance
Consult and coach project teams
Create actionable deliverables for the five change management levers like communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Support and engage senior leaders
Coach managers and supervisors
Support organizational design and definition of roles and responsibilities
Coordinate efforts with other specialists
Integrate change management activities into project plan
Evaluate and ensure user readiness
Manage stakeholders
Track and report issues
Define and measure success metrics and monitor change progress
Support change management at the organizational level
Manage the change portfolio
Qualifications
QUALIFICATIONS/EXPERIENCE
8 plus years of experience, at least 3 years in ERP
Minimum of bachelors degree Business, Engineering or Computer Science, HR
Techno Commercial knowledge
Change Management certification Prosci preferred
TECHNICAL EXPERTISE
In depth understanding of SDLC project like SAP or Oracle Project
Understanding of relevant business processes in Procurement, Supply Chain, Analytics or Logistics
Knowledge of current technology
Having experience in Auto, Engineering, Discrete, Pharma, CPG, Retail, Oil and Gas, Hitech, Semiconductor
Experience in Supply Chain, logistics, Manufacturing, Procurement, Planning and Distribution
Emerging domain knowledge competencies
Advanced degree preferred
A solid understanding of how people go through a change and the change process
Experience and knowledge of change management principles, methodologies and tools
Exceptional communication skills, both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Forward looking with a holistic approach
Organized with a natural inclination for planning strategy and tactics
Problem solving and root cause identification skills
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools and phases of the project lifecycle
Experience with large scale organizational change efforts
Change management certification or designation desired
SOFT SKILLS
Excellent communication skills, verbal as well as written
Positive attitude with flexibility and maturity to work in a challenging client environment
Ability to drive project responsibilities in a dynamic and proactive manner
Ability to showcase three Mahindra RISE Pillars eg Accepting No Limits, Driving Positive Change and Alternative Thinking
