Temporary Front Desk Coordinator chez Sheltering Arms Institute

Temporary Front Desk Coordinator 

Sheltering Arms and VCU Health have come together to create Sheltering Arms Institute, a non-profit, state-of-the-science destination inpatient rehabilitation hospital and network of outpatient centers. The Institute blends advanced technology, research, and evidence-based clinical care to create an innovative, transdisciplinary model of rehabilitative care. Ranked among the nation’s best rehabilitation hospitals and the top physical rehab provider in Virginia by U.S. News & World Report, our organizational values and approach to care facilitate superior patient outcomes and the realization of Sheltering Arms Institute’s vision to reinvent rehabilitation. To reach that goal, we need talented team members who will contribute to our culture and patient-centric model of care. Our culture statement acts as the blueprint for aligning our choices and actions with our mission and vision. Join us on our journey to reinvent rehabilitation for life beyond limits.

 We are currently seeking a Temporary Front Desk Coordinator to join our team. The Front Desk Coordinator is responsible for creating a positive experience for each patient, family member, visitor and team member at Sheltering Arms Institute. The incumbent will provide navigation support to visitors, ensuring they are personally escorted throughout their experience. In addition, the incumbent will manage switchboard operations, mail delivery, badging for team members and visitors, supply replenishment, vendor support and act as a resource for hospital volunteers.

Successful candidates will possess:

·       1+ years of customer service experience

·       Demonstrated customer service skills and communication skills

·       Ability to prioritize, handle multiple tasks and problem-solve in a very busy environment

·       Must be flexible and able to function within a team

·       Basic computer skills and experience with a multi-line phone

·       Prior experience working at a front desk preferred

·       Prior experience working in healthcare preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.