Software Engineer (ServiceNow) chez Westpac Banking Corporation
Westpac Banking Corporation · Sydney, Australie · Hybrid
- Professional
- Bureau à Sydney
What’s the role?
The Software Engineer will support solution design, assessment, estimation, and development of capabilities and features on the ServiceNow platform. The Software Engineer collaborates closely with Product Owners, Business Analysts, Solution Designers, and Developers to ensure high-quality designs and configurations that meet best practices and customer expectations. Key responsibilities include:
- Development and review of Jira stories and solution artifacts.
- Providing advice on ServiceNow best practices and platform features to stakeholders and practice leads.
- Creating detailed technical designs, evaluating options, and estimating development efforts for ServiceNow modules.
- Performing development tasks for complex deliverables.
- Leading code reviews and offering peer support and guidance.
- Coaching developers both internally and among supplier resources.
This role supports flexible work arrangements and offers opportunities for upskilling on new tools and technologies.
What do I need?
Successful candidates will have demonstrated experience with the ServiceNow platform, ideally with exposure to SecOps or HRSD modules, and be self-driven. Essential skills and qualifications include:
- Expertise in ServiceNow configuration, customization, and administration.
- Relevant certifications such as Certified System Administrator (CSA) and Certified Application Developer (CAD).
- Strong experience with Client Scripts, Business Rules, UI Policies, UI Actions, ACLs, forms workflows, integration hub, and custom Service Portal widgets.
- Functional knowledge of other ServiceNow modules including ITSM, ITOM, CMDB, Reporting/Performance Analytics, and Service Catalog/Portal.
- Desirable familiarity with programming languages such as Java, Python, or .NET.
- Advantageous exposure to HTTP, REST, API design best practices, event-driven architectures, asynchronous programming concepts, and modern web design.
These competencies ensure the candidate can effectively contribute to the development and enhancement of Westpac’s technology solutions.
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
