3rd-shift Concierge chez LINK Property Management
LINK Property Management · Columbus, États-Unis d'Amérique · Onsite
- Junior
- Bureau à Columbus
Property: Miranova
Schedule: 11p-7a M-F
- Greet residents and guests in a professional and courteous manner and expedite all requests as required. Establish a rapport with the residents.
- Answer and direct all incoming calls
- Regular patrol of the grounds and parking garage including monitoring security cameras
- Daily inspection of all primary locations of operating equipment
- Verify service contractor work orders; issue appropriate control “swipe” card for access.
- Assist execution of all scheduling meeting rooms, resident/tenant services, and direct all activities as the central point of contact.
- Perform services including but not limited to grocery assist, key assist, scanning packages, and package delivery upon request.
- When necessary, help with the training of co-workers.
- Valet parking for guests and residents.
- Submit service requests in Building Link, necessary building damages or deficiencies found or reported to Concierge Desk.
- High school degree or equivalent required
- Previous experience in hospitality, customer service, or security operations is desired but not required; prior experience as a concierge is preferred
- Enjoys communicating and/or interacting with residents, guests, co-workers, and members of the general public.
- Responds quickly to problems; ability to work in a stressful environment
- Basic computer, office equipment & phone system knowledge
- Microsoft or Google Applications experience is preferred
- The ability to work independently and in a team environment
- Strong customer service skills
- A positive, get the job done attitude
- Strong attention to detail, accuracy, strong organizational, multi-tasking, planning, and time management skills
- A strong sense of responsibility, ownership, and accountability
- Flexibility and ability to work in a fast-paced, dynamic environment with changing priorities. This includes the ability to have the flexibility to regularly work outside of normal business hours to meet deadlines if necessary
- A strong sense of urgency and the ability to work well under pressure, emergencies, and time-sensitive situations
- Constantly seek new information and insight, question the status quo, and find value in the diverse perspectives of others
- Choose to show up as your authentic self each day, engage in meaningful conversation with an open mind and approachable attitude
- Are a self-starter, who takes smart risks, has a bias for action, and is comfortable owning results
- Inspire those around you with your attitude, actions, and dedicated passion to your craft
- Show up for your team, building trust and a strong relationship
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