ACT Care Manager (Union) 25-46 chez Sanilac County Community Mental Health (CMH)

Position: ACT Care Manager (Union)

Position code: 25-46

Position Location: All Sites

Current Work hours: 40 Hours/Week

Compensation Range: $24.41/HR-$31.43/HR; If Annualized: $50,772.80-$65,374.40

Position Dates: ASAP

Supervisor: Clinical Supervisor

Date Position Posted: 9/24/2025

Internal Deadline: 10/1/2025

Requirements: Bachelors Degree in Human Services Field from an accredited school. Preferred but not required, licensure as a RN, LLBSW, LBSW, LLMSW, LMSW, TLLP, LLP, LLPC, or LPC.  SST licensure for staff that meet the Medicaid requirements.

 Testing Requirements: Critical Thinking

All internal and external job applicants are required to use UltiPro to apply for this position.  Please see the Sanilac County CMH website at www.sanilaccmh.org and click on “Employment”.

JOB DESCRIPTION

 Job Title:                                 ACT Care Manager

Department:                           ACT

Location:                                 Ehardt

Supervisor:                             Clinical Supervisor         

Classification:                         Seven (7)

Prepared Date:                       11/09/1995

Reviewed By HR:                    12/01/2014, 12/01/2015, 01/09/2017, 12/01/2017, 12/01/2018, 12/2/2019, 10/15/2020, 3/8/2022, 10/06/2022, 12/27/2023, 6/28/2024

Reviewed By Supervisor:       12/5/2019, 11/5/2020, 4/24/2024, 6/10/2025

Revised By:                             Chief Executive Officer, HR Assistant  

Revised Date:                         11/19/2004, 06/04/2007, 08/14/2008, 03/18/2010, 02/25/2013, 03/11/2014, 3/18/2022, 10/06/2022, 12/06/2022, 6/5/2023, 12/27/2023, 4/24/2024

SUMMARY

The Assertive Community Treatment (ACT) Program Care Manager position is responsible for all the functions of ACT Program services, including advocacy, assessment, linking, coordination, and monitoring of services for an assigned caseload of individuals with a primary diagnosis of mental illness.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• The ACT Care Manager is responsible for developing a thorough understanding of Michigan mental health code and standards, as well as the standards of funding and certifying agencies such as Department of Mental Health, Medicaid and CARF, regarding ACT Services.
• The ACT Care Manager is part of a team that provides the on-going screening and assessment of individuals referred whose presenting problems, diagnosis and/or treatment needs suggest a primary concern of mental illness.
• The ACT Care Manager secures information such as psychological and social history contributing to the client's situation and evaluates these and the client's needs and capacities to determine least restrictive environments or services.
• The ACT Care Manager initiates and coordinates professional assessments according to presenting problem and relevant standards, and is responsible for sharing and presenting assessment/treatment data to the team and as authorized and required for implementation and coordination with other agencies, courts and caretakers.
• The ACT Care Manager assures as needed, but at least annually, an evaluation of the need for continued services, the development of an integrated plan of service and engages in continued compliance with documentation, billing and other requirements to obtain maximum reimbursement.
• The ACT Care Manager completes the individual plan of service and quarterly reviews of progress, and integrates the preferences and satisfaction of the individual served in the treatment/training plan and goals.
• Completes Locus assessments annually, quarterly and post hospital stay or as needed due to significant changes for the individual.
• The ACT Care Manager makes contacts with assigned individuals and is responsible for assuring the implementation, coordination and monitoring of the plan of service in residential, employment, community and other settings.
• The ACT Care Manager provides consultation and in-service training to caretakers, families and other agencies as needed to meet the specialized needs of individuals served.
• The ACT Care Manager refers individuals to community resources as needed and appropriate, and encourages and supports them in their efforts to utilize integrated services and resources appropriately.
• The ACT Care Manager may participate in and assist with placement planning, completing necessary forms and paperwork for placement.
• The ACT Care Manager helps individuals to understand their feelings, attitudes and patterns of behavior.
• The ACT Care Manager maintains ongoing communication with supervisor regarding assigned duties.
• The ACT Care Manager may be called upon to attend conferences and engage in training and in-service presentations, and in public relations speaking engagements.
• The ACT Care Manager performs crisis intervention duties, as assigned.
• The ACT Care Manager is required to participate in after hours on call.
• Perform other duties as assigned.

COMPETENCIES FOR PROFESSIONAL STAFF

Sanilac CMH staff are dedicated to providing services to the community to improve lives.  When they see a task that needs to be completed, they step in to assist or are first in line to help the Agency in promoting recovery, discovery, and independence.  Each staff member works within their strengths and collaborates with their coworkers so that collectively we are a stronger whole.  Staff provide positive feedback and suggestions to improve the quality of care in the Agency.  They hold their coworkers, the individuals they serve and the community in high esteem.

To perform the job successfully, an individual should demonstrate the following competencies:

 Initiative/Organization/Reasoning:

• Takes initiative and steps in to take on difficult challenges.
• Is a self-starter in attaining job objectives.
• Willing to identify problems and work to resolve them in the early stages.
• Plans and organizes work activities and uses time efficiently.
• Properly organizes and carries out job tasks in a timely manner.
• Know and understands job expectations and is willing to expand job knowledge and skills to be more effective to the Agency and the individuals served.
• Is enthusiastic about the Agency’s Mission and is a positive influence for co-workers and individuals served.
• Demonstrates an understanding of and adherence to Agency policies and procedures and is willing to provide suggestions to make policies and procedures more efficient.
• Is willing to think outside of the box while able to make sound decisions and taking actions based on sound reasoning and weighing possible outcomes.

Ethics/Teamwork:

• Consistently treats all people with dignity and respect.
• Demonstrates expected morals and principles.
• Accepts responsibility for actions and follows through on commitments.
• Demonstrates ability and willingness to work cooperatively and effectively as part of a team and adhere to the ACT team model.
• Willingly acknowledges team members and co-workers’ value to your work.

Emotional Intelligence:

• Verbal and written communication is constructive, effective, respectful, and clear.
• Willing to take the time to learn about co-workers’ personality so that working together is more effective.
• Willingness to ask questions, listen to others’ ideas, and understand how the impact of your work, impacts your co-workers/team.
• Willing/Ability to be cost conscious.
• Staff are expected to learn and understand job functions and carryout tasks in a proficient manner.

 SUPERVISORY RESPONSIBILITIES                         

This job has no supervisory responsibilities.

 QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) in human services field from an accredited four-year college or university, preferably with experience working with individuals having a mental illness. 

Professionally licensed, certified, or registered by State or national organization to provide health care services (i.e. LMSW, LBSW LLP, LPC).

Candidates/Employee must also qualify as QMHP or QMRP.

Substance license preferred; staff are encouraged to apply for a MCBAP development plan.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS                           

To perform this job successfully, an individual should have knowledge of Word Processing software. Recommended typing speed of 45 wpm.

 CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver' License. Chauffeurs license; if transporting individuals that receive services.

OTHER SKILLS AND ABILITIES:

 PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; travel between offices and throughout building, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Employee may be required to travel to outside meetings or homes as determined by caseload.  While performing some of the duties of this job, the employee is will be exposed to outside weather conditions.

 Sanilac County CMH embraces an employment environment that promotes recovery and discovery, a person-centered approach to treatment/services, and cultural competence.  An employee in this or any position is expected to support the employment environment.  This includes having lived experience with behavioral health issues.