About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

Responsible for day-to-day production within the Graphics Department. Supervises, motivates, and supports the staff daily, applying a team approach and maintaining open communication. Lead the graphics production team by fostering a culture of creativity and innovation, ensuring alignment with the company's strategic objectives. Oversee resource allocation and utilization to ensure optimal productivity and cost-effectiveness, while implementing systems to track project progress and maintain rigorous quality control standards. Develop and implement training programs to enhance team skills, providing mentorship and fostering a supportive environment for professional growth. Stay abreast of advancements in graphic design technology, integrating new tools into the workflow to ensure high-quality and efficient deliverables.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Lanham, MD.

Schedule Overview

The shift hours are structured as follows:

• 2:00 PM – 10:30 PM 

Please note that these schedules are subject to change based on workflow demands and operational requirements.

Essential Duties & Responsibilities

• Supervise the Production Team, prioritize and produce jobs and, when necessary, reorganize to meet deadline changes and updates.
• Ability to perform all production functions when necessary.
• Comply with all OSHA safety requirements.
• Communicate effectively with the Manager/Director, and the Production Team, informing and updating them regularly to guarantee that production, sales, and customer objectives are met.
• Follow systems and procedures outlined in the company manuals. Ensure Company policies & procedures are followed.
• Meet all assigned goals and assist others in accomplishing their goals.
• Assure all work entered into production follows the order entry standards and procedures.
• Organize workflow according to workload to meet delivery schedule and to complete assigned jobs.
• Develop, manage and maintain an automated workflow system that interfaces order entry, prepress, and digital and print production.
• Coordinate and maintain the completed work tickets order entry standards and procedures for the company.
• Coordinate and schedule for prepress/digital training relating to the digital standards and procedures.
• Schedule, plan and conduct weekly Production Meetings.
• Oversee all staff scheduling, time off requests and overtime.
• Manage the coordination and control of all jobs/work orders.
• Monitor quality, accuracy, and timeliness of all orders to ensure all graphic requirements are met through all production processes.
• Ensure the completion of all duties with a minimum of waste and abuse to equipment.
• Ensure employee safety training is conducted as required by Company Policy. Perform other duties as assigned.
• Meet or exceed test requirements as established by Freeman.
• Take all necessary actions to manage production costs and improve profitability.
• Ensure inventories are conducted and accurate records are maintained.
• Schedule, delegate, and ensure performance of all equipment maintenance following maintenance procedures. Maintain maintenance logs. 
• Coordinate and manage all inventory supplies to ensure minimum waste and spoilage. 
• Maintain a safe work environment and ensure the maintenance and upkeep of the physical location.
• Ensure preventative maintenance of all production equipment.
• Provide mentorship and support to junior staff members, fostering a collaborative team environment.
• Implement and refine production processes to enhance overall efficiency and output quality.

Education & Experience

• High school diploma or equivalent required, Associates Degree in production or management highly preferred.
• 4+ years experience in graphic design or related field.
• 3+ years supervisory experience, supervising a team of 3 or more.
• Good general computer operation skills and basic knowledge of word processing and spreadsheet software. 
• Proficiency in Adobe InDesign, Adobe Photoshop, and Adobe Illustrator.
• Strong understanding of automated workflow systems for digital and press production.
• Experience with all facets of print production, including preflight, digital printing, finishing, and sewing.
• Strong mathematical skills required.
• Excellent verbal and written communication skills. 
• Excellent interpersonal skills. 
• Previous experience with team building techniques required.
• Previous experience adapting to a fast-paced environment, subject to numerous schedule and priority changes and short notice activity.

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially.  These are a handful of the types of programs and benefits our full-time people may be eligible for.  There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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