Marketing & Communications Lead chez undefined

Program: Community Fundraising

Department: Development

Reports to: Director, Community Fundraising

FLSA Status: Exempt

Location: Los Angeles, CA

CENTER'S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY: The Development department is responsible for the fundraising to support the Center’s many programs and services that are not financially supported by government grants. The department raises nearly $20 million through individual gifts, private foundation grants, corporate donations, estate and legacy gifts, as well as several fundraising events such as the annual Vanguard Awards Gala.

JOB SUMMARY: The Center is seeking a Marketing & Communications Lead to own the strategy, execution, and measurement of all marketing and communications efforts for a new cycling event that supports the work of the Los Angeles LGBT Center.

This role will shape the event’s narrative, design and execute high-touch yet scalable campaigns, and ensure riders, volunteers, donors, and the broader community feel connected to our mission and inspired to support the cause. It’s a hands-on position for a creative, organized, and mission-driven communicator who can balance big-picture strategy with day-to-day execution.

This individual will serve as a cross-functional teammate who thrives in collaboration, brings a self-starter mindset, and has a strong grasp of audience segmentation and full-funnel marketing. You’ll design and optimize user journeys that recognize the needs of different participants—whether that’s showing a first-time rider the basics on social, giving veteran riders deeper stories of impact, or tailoring messaging for volunteers and donors.

This is not a one-size-fits-all marketing role. We’re seeking someone who brings creativity, strategy, and excellence to every touchpoint, understands how to connect storytelling with measurable outcomes, and takes pride in crafting communications that feel both personal and scalable.

ESSENTIAL FUNCTIONS

Marketing Strategy and Planning

•    Develop and implement a multi-channel marketing and communications strategy for the new cycling event across digital, print, and in-person platforms

•    Build and manage a campaign calendar to ensure consistent and timely outreach

•    Align marketing efforts with fundraising milestones, incentives, and deadlines in collaboration with the Fundraising and Community Engagement Lead

Content Creation and Management

•    Create high-quality, engaging content for email, social media, web, video, and print

•    Oversee and maintain the event website and all social media platforms

•    Manage the development and execution of email campaigns with a focus on personalization and automation

Social Media and Community Engagement

•    Lead social media strategy across platforms including Instagram and Facebook, highlighting milestones, participant stories, incentives, and impact

•    Build fundraising toolkits and resources to support participants

•    Collaborate with vendors and volunteers to design, print, and distribute event materials

Performance Monitoring and Team Oversight

•    Track and analyze metrics for email, social media, and campaign performance; report findings and refine strategies

•    Manage 1–2 freelance graphic designers

QUALIFICATIONS

•    Minimum 3+ years of experience in marketing, communications, or a related field

•    Nonprofit, community, or event-based experience

•    Strong writing, editing, and storytelling skills

•    Experience managing digital marketing campaigns, email automation tools, and social platforms (Instagram, TikTok, etc.)

•    Comfort with visual storytelling and basic design tools (Canva, Adobe Suite, etc.)

•    Ability to juggle multiple projects and deadlines in a fast-paced environment

•    Collaborative spirit, with the ability to work across staff, volunteers, and external partners

•    Passion for community building, LGBTQ+ advocacy, and health equity

•    Knowledge of or experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ people

•    Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment

The hiring range for this position in Los Angeles, CA is $78,861 - $87,814 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. The full range of medical, financial, and/or other benefits may be provided as part of the compensation package, dependent on the position offered.

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history,) political affiliation or activities, medical or health conditions, or marital status.

The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center’s premises, subject to applicable federal, state, and local laws. For more information, please contact [email protected].