- Professional
- Bureau à Pune
ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.
Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.
ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.
Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.
Key Responsibilities
- Perform all credit control tasks for customers including, chasing customers by phone & email, ensuring customers meet contractual terms, proactive communication, while maintaining a high level of customer service.
- Work with internal and external customers to resolve queries by communicating over phone and email as well as using internal Customer Relationship Management tools.
- Escalating any accounts causing concern to the Credit Control Team Lead
