Senior Living Sales Counselor chez Epworth Villa

At Epworth Villa, we believe senior living is about more than a place to live — it’s about creating a vibrant, faith-based community where people feel welcomed, supported, and truly at home. As a mission-driven Life Plan Community, we are dedicated to enhancing lives so people thrive.

The Opportunity

As a Senior Living Sales Counselor, you’ll play a key role in helping prospective residents and their families make one of life’s most important decisions — choosing their new home. From the first inquiry to move-in day, you’ll be a trusted guide who builds relationships, uncovers individual needs, and demonstrates how life at Epworth Villa offers peace of mind, purpose, and connection. Because moving to a Life Plan Community is both a lifestyle choice and a significant financial decision, you’ll provide clear, confident explanations of our contract options and value, helping prospects and their families see Epworth Villa as a wise investment in their future.

What You’ll Do

• Build relationships with prospective residents and families through calls, tours, presentations, and follow-ups.
• Guide prospects through the decision-making process with patience, professionalism, and compassion.
• Manage a long sales cycle (often a year or more) with consistent follow-up and personalized engagement.
• Track activities in our CRM system, ensuring every lead receives timely and thoughtful attention.
• Represent Epworth Villa at community events, presentations, and networking opportunities.
• Support residents and families through the reservation and move-in process to ensure a smooth transition.

What We’re Looking For

• Bachelor’s degree in a related field or equivalent relevant experience.
• Minimum two years of successful sales experience in a relationship-based or consultative role.
• Proven ability in pipeline management — keeping track of prospective residents, knowing their stage in the decision process, and following up consistently until they are ready to move forward.
• Strong communication and presentation skills, with the ability to build trust quickly.
• Comfort using CRM software, Microsoft Office, and digital follow-up tools.
• A heart for serving others, with patience for long-term relationship building.

Preferred Qualifications

• Experience in Life Plan community sales, entry fee sales, Continuing Care Retirement Community (CCRC) sales, senior living sales, or independent living sales.
• Knowledge of senior housing, healthcare services, and aging-related needs.

Why Join Epworth Villa?

• Total compensation includes a base salary of $65,000–$70,000 plus commission.
• Excellent benefits package, including health insurance, retirement, and PTO.
• A mission-driven workplace grounded in integrity, compassion, and stewardship.
• The chance to make a meaningful impact in the lives of seniors and their families.