Manager, Product Analytics chez A Place For Mom

About A Place for Mom:

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

The Position: 

A Place for Mom is seeking a Manager, Product Analytics to help lead insights collection and experimentation workstreams within our digital product portfolio.  This role will lead a team of analysts operating at the center of the tech development process, directly influencing how data is used by A Place for Mom’s technical leadership to make informed, accurate decisions about the future of our web products.

What you will do:

In this role, you will be an important thought partner with our senior technical staff around how A Place for Mom leverages our data to maximize outcomes for families and our community partners.  You will also directly manage a team of analysts responsible for measuring and forecasting performance of A Place for Mom’s various product offerings, and for instituting the data best practices required for scaling effective analytics across product verticals.

Specific responsibilities include:

• Direct ownership of reporting and insights around top-level product KPIs
• Oversight of multiple analysts, each responsible for similar reporting and insights specific to individual product areas
• Close collaboration with product and tech domain owners to develop event tracking specs, measurement plans, and other processes essential to building an accurate understanding of feature performance 
• Establishing consistent processes/a ”center of excellence” around A/B experimentation and its role within the product development process
• Cultivating a positive and collaborative analytics team culture, while mentoring early-career analysts and facilitating their skills development
• Collaborating with Data product around the creation of tools, services, and curated datasets that enable more efficient and accurate insight generation
• Providing empirical, quantitative evidence in support of product/tech leadership priority decisions and communications - and working hand-in-hand with senior staff to collectively build robust business cases for proposed initiatives

• Bachelor’s degree (Master’s preferred) in quantitative/statistics-intensive field such as Statistics, Economics, Mathematics, or Computer Science
• 6+ years of experience in applied data science and/or product analytics roles
• Prior analytics leadership experience as manager, team lead, or equivalent with demonstrated skill at coordinating workflows of multiple individual contributors
• Expertise with SQL plus one or more languages for data processing or statistical modeling (R, Python, etc.) 
• Demonstrated expertise with utilizing A/B experiments to assess feature performance and guide product decision-making
• Excellence in communicating technical information and quantitative insights to leadership audiences
• Comfort operating in high-pace environment and with evangelizing new processes to stakeholders

Compensation

• Base Salary: $130,000 to $145,000 + 20% Bonus
• Benefits:
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off

All your information will be kept confidential according to EEO guidelines.

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