Medical Quality Specialist (Bilingual) chez KidsCare Home Health

Overview

Now offering a $500 Sign On Bonus for qualified candidates!  Looking for a position that is Hybrid, Full-Time, and has a great benefits package? Look no further!

Join KidsCare Home Health—an award-winning pediatric home health agency dedicated to improving the lives of children. We’re looking for a Bilingual (English/Spanish) Medical Quality Specialist to help ensure the highest quality of care for our pediatric clients and their families.

Responsibilities

What You’ll Do

• Serve as a liaison between families and clinicians to resolve care concerns.
• Monitor patient satisfaction, address issues, and drive quality improvements.
• Manage workflow and follow-ups using an internal ticketing system.
• Communicate effectively in both English and Spanish to provide compassionate support.
• Collaborate with internal teams to meet care goals and maintain high-quality standards.

Qualifications

What We’re Looking For

• Bilingual (English/Spanish) required
• 1-2 years of healthcare or customer service experience preferred
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office and database systems
• Ability to multitask and work efficiently in a fast-paced environment

Why KidsCare?

• Competitive salary and full benefits
• Career growth opportunities in a collaborative, supportive environment
• Make a meaningful impact in the lives of children and families

Ready to make a difference? Apply today to join our compassionate, growing team!

INDA