- Professional
- Bureau à Delhi
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts. You will also collaborate with outside sales to ensure goals are being met.
Responsibilities:
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
- Constant monitoring of and communication to customers regarding their orders status, shipment planning, documentation and scheduling
- Close communication with our distribution center & logistic partners regarding shipment planning, creation of customs documents etc.
- Establish active communication and engagement with sales representatives to ensure that orders are processed promptly
- Order Entry in SAP, Open Order Management including resolving stock availability, pricing etc. issues
- Subsequent handling of the actual returns, replacement & FOC Orders.
- Generation of daily/monthly sales report
- Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
- Keeps abreast of new products and acquires and shares competitive knowledge.
- Reports industry trends, competitive pricing and customer feedback to management.
- May function as the lead for other ISRs with respect to processes, systems, customers, etc.
Qualifications:
- Bachelor’s degree preferred
- Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
- Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
- Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve
- Ability to manage time wisely and adjust priorities as needed
- Experience with MS office suite, especially excel
- Experience with SAP ERP and/or a similar ERP system is highly preferred
#LM-P1
About Company
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
