Service and Applications Engineer, Laser Radar chez Nikon Metrology

JOB PURPOSE:

Nikon Metrology is seeking a driven Service/Applications Engineer to provide expert support for Laser Radar Systems, including lab and field service, installation, and repair. This role also supports contract service opportunities by assessing customer requirements, programming parts, and conducting inspections. The ideal candidate will lead customer programming development, implementation, and training.

WHY NIKON METROLOGY?

You’d be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. 

LOCATION: 

This role involves 50% travel and requires proximity to the Brighton, Michigan office for onsite needs.

KEY AREAS OF RESPONSIBILITY: 

• Electrical and mechanical Laser Radar service and preventative maintenance at factory or in the field at customer sites. 
• Perform new system installations including calibration. 
• Perform Laser Radar field upgrades. 
• Detailed and timely completion of weekly paperwork including time sheets, service reports, expense reports, calibration reports.

ANCILLARY RESPONSIBILITIES:

• Perform on-site customer maintenance training and support.
• Pre-Sales Hardware/software demonstrations and support 
• Act as point of contact for dealer support and training 
• Trade show support; set up/ tear down equipment. 
• All other duties, as needed or required. 

QUALIFICATIONS

ESSENTIAL: 

Certificates, Licenses, Registrations:

• Associate degree in a technical field or equivalent hands-on experience

Required Knowledge, Skills, and Abilities:

• Associate degree in a technical field or equivalent hands-on experience
• 2+ years of experience in field service, applications engineering, or metrology—preferably with high-precision or laser-based systems
• Hands-on metrology experience
• Proficiency with metrology software such as PolyWorks, SpatialAnalyzer, or similar
• Direct experience with InnovMetric PolyWorks software
• Strong mechanical aptitude
• Basic to advanced electrical skills, including soldering
• Proficiency with general office and computer software
• Excellent customer communication and interpersonal skills

DESIRABLE:

• Prior experience or working knowledge of metrology equipment
• Experience with 3D metrology systems, laser radar, or coordinate measuring machines (CMMs)
• Basic programming or scripting skills (Python, VBA, or macros)
• Experience performing contract inspection services
• Customer-facing experience in sales support or technical service

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:

• Able to travel up to 50% domestic and international
• Ability to adapt to customer location
• Able to lift 50 lbs 

HOW WE TAKE CARE OF OUR TEAM

CULTURE SPIRIT

• Work as a Team, Act as a Family!  We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office.

WORK-LIFE BALANCE 

• We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!  

PERSONAL DEVELOPMENT 

• We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.

AMAZING MEDICAL BENEFITS & PERKS

• We’ll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as “protected veterans”.