- Professional
- Bureau à London
We're looking for someone passionate about inventory management and process improvement to join our team as an Inventory Operations Analyst. In this role, you’ll be at the heart of keeping our global store stock accurate - ensuring inventory precision, driving operational improvements and supporting the adoption of RFID technology. You'll collaborate with teams across the business to turn data into insights, identify friction points and make a tangible impact on our retail stock performance.
Key Responsibilities
Inventory Performance & Reporting
- Monitor and analyse inventory KPIs and SLAs across our global retail estate, identifying trends and driving performance improvements
- Carry out weekly analysis of store adjustments, identifying causes and opportunities for process improvement
- Lead the development of inventory reporting tools to provide actionable insights and support decision-making
RFID Technology & Innovation
- Champion the global rollout of RFID across the Mountain Group
- Own the development of RFID training materials and communications to ensure consistent adoption across regions
- Ensure we are maximising use of RFID technology and rolling out the most recent updates
- Facilitate regular feedback loops with store RFID champions to ensure continuous system and process evolution
Stocktaking Processes
- Standardise and improve stocktake processes to maximise accuracy and efficiency
- Lead targeted audits to uncover insights, ensure compliance, and improve inventory handling
- Support the year-end audit process, working closely with the Global Inventory Manager
Store Collaboration
- Partner with retail stores to support inventory accuracy, identify friction points and implement improvements
- Facilitate inventory meetings with store teams and champions to review KPIs and performance
- Work cross-functionally to optimise omnichannel fulfilment and reduce stock issues
Process & System Development
- Build deep knowledge of inventory systems and their integration with RFID technology
- Maintain comprehensive documentation and how-to guides within the Inventory Team Wiki
- Identify and implement continuous improvements to key workflows and inventory processes
We would like to meet someone who is
- Experienced in inventory management in Retail or Supply Chain (minimum 3 years’ experience in a similar role)
- Confident using data to drive decision-making and performance improvement
- Comfortable managing large sets of performance data and translating findings into actionable insight
- Familiar with stocktaking, audit processes and RFID technology (experience with RFID rollouts a plus)
- An excellent communicator who can engage with cross-functional teams and frontline store staff
- Able to manage multiple projects and priorities with a continuous improvement mindset
- Comfortable working with system documentation and process development
- Enthusiastic about retail and understands the operational realities of a fast-paced store environment
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
