- Senior
- Bureau à Unknown
Job Summary
We are seeking a Sr. Developer with 5 to 9 years of experience to join our team. The ideal candidate will possess expertise in Salesforce Einstein tools and configurations with a strong background in Finance and Accounting. This hybrid role requires a deep understanding of Salesforce technologies to drive impactful solutions in a day shift setting. No travel is required.
Responsibilities
- Develop and implement solutions using Einstein Prediction Builder to enhance predictive analytics capabilities.
- Utilize Einstein Next Best Action to create personalized recommendations that improve customer engagement.
- Leverage Einstein Discovery to uncover insights and drive data-driven decision-making processes.
- Configure and manage SFDC TCRM to optimize customer relationship management strategies.
- Integrate Service Cloud Einstein to streamline customer service operations and improve response times.
- Implement Sales Cloud Einstein to boost sales performance through intelligent insights and automation.
- Manage SFDC Data to ensure data integrity and accuracy across all Salesforce platforms.
- Perform SFDC Configuration to customize Salesforce applications according to business needs.
- Collaborate with finance and accounting teams to align Salesforce solutions with domain-specific requirements.
- Provide technical expertise in Salesforce tools to support cross-functional teams in achieving business objectives.
- Ensure compliance with industry standards and best practices in all Salesforce implementations.
- Monitor and troubleshoot Salesforce applications to maintain optimal performance and user satisfaction.
- Document and maintain technical specifications and project documentation for future reference.
Qualifications
- Possess strong expertise in Einstein Prediction Builder and its application in predictive analytics.
- Demonstrate proficiency in Einstein Next Best Action for creating tailored customer experiences.
- Have hands-on experience with Einstein Discovery for data analysis and insight generation.
- Show capability in configuring and managing SFDC TCRM for effective customer relationship management.
- Exhibit knowledge in integrating Service Cloud Einstein to enhance customer service operations.
- Be skilled in implementing Sales Cloud Einstein to drive sales efficiency and effectiveness.
- Have a solid understanding of SFDC Data management and configuration to ensure data quality.
- Bring domain expertise in Finance and Accounting to tailor Salesforce solutions to industry needs.
- Display strong problem-solving skills and the ability to troubleshoot complex Salesforce issues.
- Communicate effectively with cross-functional teams to deliver high-quality Salesforce solutions.
- Maintain up-to-date knowledge of Salesforce technologies and industry trends.
- Be adaptable to a hybrid work model and collaborate effectively in a day shift environment.
