Hybrid Senior ServiceNow Security Engineer chez Raymond James

This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at our St. Petersburg Corporate location. 

Job Summary:
The financial services industry is constantly under attack by sophisticated cyber adversaries that range from nation-states to criminals. In response, the Raymond James Cyber Threat Center (CTC) is charged with ensuring all equities are secure against all tiers of adversaries. We are the central hub for Computer Network Operations and are on the front lines of security incident response, threat hunting, and intelligence. You'll be working with emerging technologies to solve challenging security problems in a fast-paced and continually evolving environment while helping steer the direction and evolution of the team. 

This highly visible team within the organization evaluates threats to the environment and dynamically adjusts to the ever-changing threat landscape by applying practical security knowledge to developing new detective measures to protect the firm. The Sr. Cyber Threat Engineer is a primary member of the Cyber Threat Center (CTC) who understands orchestration principles and has experience designing, developing, and implementing ServiceNow applications and components using general languages and technologies (e.g., JavaScript, HTML, CSS, AngularJS, REST and SOAP) to support business requirements on the ServiceNow platform.

Essential Duties and Responsibilities:
· Developing, enhancing, configuration and supporting ServiceNow workflows, integrations, forms, server/client scripts, catalog items, and all the other different types of custom artifacts part of the Security Operations applications.
· Creation and maintenance of reports, dashboards, and Performance Analytics components.
· Scripting, programming, building ServiceNow applications and vendor integrations which support business process and workflow automation.
· Follow the ServiceNow change management process, make sure all the changes are also properly tested, documented, and validated.
· Make sure Security Operation applications are in a healthy state and security incidents are being created.
· Taking initiative to make decisions, identify and recommend improvements, when required.
· Develop custom integrations, data correlation, and processing strategies to reduce cybersecurity risk.
· Design automated actions to validate, contain, eradicate, and remediate security incidents.
· Agile development & maintenance of automation script/tools to scale cybersecurity work across the organization
· Ability to quickly learn new cybersecurity concepts. Passionate about cybersecurity and self-driven to become an expert.
· Update and maintain security orchestration, automation and response content.

Experience and Skills:
• B.S. in Computer Science, Computer Engineering, MIS, or related degree and a minimum of 5-6 years of related experience in Information Security or an equivalent combination of education, training and experience.
• Experience should include a minimum of three (3) years of programming experience with at least one modern language such as JavaScript or Python 
• Systems administrator experience in Linux, Unix, Windows or OSX operating systems
• Knowledge of networking and the common network protocols.
• Experience with API development and integration.
• ServiceNow application and component development; Security Operations applications is preferred.

Licenses/Certifications:
• One or more of the following certifications preferred: ServiceNow CSA, ServiceNow CAD, ServiceNow CIS-SIR, ServiceNow CIS-VR, CISSP, SANS GCIH (Incident Handler), SANS GCIA (Intrusion Analyst), Offensive Security Certified Professional (OSCP)

Competencies and Behaviors:
• Analysis:  Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions.
• Communication:  Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Exercising Judgment and Decision Making:  Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences.
• Technical and Professional Knowledge:  Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise.
• Building Effective Relationships:  Develop and use collaborative relationships to facilitate the accomplishment of work goals.
 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.