- Professional
- Bureau à Lostock
Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.
As a Property Claims Manager based in Bolton, you’ll be the hero behind the scenes.
What will your day look like:
🚀 Proactive Case Management: You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly.
🤝 Customer Interactions: Whether it’s clients or direct customers, you’ll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly).
🌐 Third-Party Wizardry: Managing suppliers? You’ve got this! Drive cases to settlement while balancing service, cost, and time.
🎨 Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud.
📜 Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. You’re the claim whisperer.
🌟 Self-Development: Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons.
🤝 Team Player: Positive vibes, great teamwork, and a culture that feels like home.
Knowledge and Abilities:
How We Measure Success:
📊 SLA Performance: You’ll ace it.
☎️ Phone Audit: Your phone skills? A+
📈 Lifecycle Metrics: You’ll own them.
🕵️♂️ Audit: No breaches here.
🌟 PDR Forms: Completed and shining.
🚀 Team Performance: You’re the MVP.
Requirements:
📜 Relevant Claims Experience
🎭 Good Customer Service Skills
⏰ Time Management Wizardry
🤝 Interpersonal Charm
Ready to make an impact? Apply now and let’s create something extraordinary together! 🚀🌟
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Metal, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
