Platzhalter Bild

Hybrid Manager - IT Support chez Armanino India LLP

Armanino India LLP · Ahmedabad, Inde · Hybrid

Postuler maintenant

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino (USA), we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. 

This open position is for Armanino India LLP. Armanino India LLP is a fully owned subsidiary of Armanino (USA).

Responsibilities :

  • Responsible for the management of the company’s Internet and information technologies (IT) assets, maintenance of all information technology equipment

  • Manage the company’s system firewall protection applications or software 

  • Make mechanism for the protection of the company’s system 

  • Hire, develop, mentor, and train the IT staff 

  • Account for backup of systems and all data 

  • Offer training to staff of the organization and its clients 

  • Responsible for the management of the organization’s email accounts 

  • Make effort for effective safety protocols 

  • Make recommendations for the improvement of the company’s IT department 

  • Maintain right working attitude with other IT staff 

  • Respond to clients’ questions on IT 

  • Handle the organization’s hosting information 

  • Continuously seek improvement of the IT sections 

  • Stay informed of development in the IT world 

  • Network computers in various departments when needed 

  • Responsible for the installation and configuration of software on computer systems 

  • Handle diagnosis and troubleshooting of computers to discover and solve hardware and software faults, handle logging of queries for both customers and employees 

  • Responsible for analyzing call log to discover trending matters and issues. 

  • Responsible for providing advanced technical support for Citrix environments, VPN configurations, VDI setups, and CaseWare applications. 

  • Responsible for troubleshooting and resolving complex technical issues escalated from junior support staff. 

  • Ensure timely resolution of support tickets in accordance with SLA guidelines

Requirements: 

  • Degree in IT and System Technology field or its equivalent 

  • Minimum 8-10 years’ experience in IT section of an organization 

  • Ability to attend to detail and respond swiftly to work demand. 

  • Ability to identify and resolve issues regarding IT in a manner that is timely. 

  • Proficiency in Internet Languages, i.e., PHP, Linux, Apache, MySQL, and others 

  • Proficiency in management of people and team development 

  • Ability to stay connected with the reality and updates on IT 

  • Proficiency in gathering and analyzing information. 

  • Passionate about technology. 

  • Excellent communication skills 

  • Great Decision-making skills 

  • Proficient in Microsoft Office Applications 

  • Adaptable to changing work expectations.  

 

Compensation and Benefits 

  • Compensation: Commensurate with Industry standards
  • Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.

"Armanino” is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. 

 

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.     

     

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.

We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

Postuler maintenant

Plus d'emplois