Hybrid Food Runner chez WASHINGTON GOLF & COUNTRY CLUB

Description

As a valued member of our Food and Beverage dining outlets, you will be responsible for providing an elevated dining experience to our members and their guests in a variety of food service outlets, including our Mixed Grill, Tap Room, and Outdoor Dining Terrace.

 Responsibilities

• Daily checklists will be completed to ensure all pre-shift and post-shift duties are complete and the operation is set and ready for service each day
• Support as necessary to stock service areas in preparation of service, not limited to ice, napkins, straws, and other accessories 
• Follow prescribed pre-shift procedures, including the inspection of the expo area prior to opening to ensure that adequate supplies are available
• Prepare condiments, ramekins, equipment in preparation of service.
• Deliver food orders from the kitchen to customers’ tables rapidly and with accuracy
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, utensils, and accompaniments
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders, as needed
• Remove dirty dishes and utensils
• Inform restaurant staff about customer’s feedback or requests (e.g. when they ask for the check)
• Maintain and clean the workspace area and equipment to keep a sanitary environment
• Attend trainings and staff meetings, including pre-shift (line-up) sessions as required
• Maintain knowledge of all food, menu items, garnishes, and preparation methods
• Satisfy member and guest requests in a timely manner
• Stock, sort, clean, and organize the kitchen area as requested
• Report any issues to a manager as soon as they occur
• Other duties as assigned

Requirements

• Experience that is directly related to the duties and responsibilities specified or any similar combination of education and experience
• Demonstrate a high caliber of professionalism and presentation, commensurate with the expectations of a private club setting
• Ability to demonstrate organization and coordination skills
• Ability to multi-task in a sporadic, fast-paced environment
• Ability to maintain quality and safety standards
• Understanding of hygiene and food safety rules
• Demonstrates strong oral communication skills to a wide variety of constituents.
• Team first attitude 
• Proven record of providing excellent customer service

Desired Qualifications

• Strong knowledge of overall kitchen & restaurant operations
• Excellent communication, organization, attention to detail, and time management
• Comfort working with private membership, serving the same individuals and their families multiple times per week
• Self-starter with the ability to identify a need before being asked, and natural problem-solving skills
• Flexible schedule, including evenings and weekends

Physical Requirements

• Ability and stamina to carry heavy trays to stand for long periods and lift up to 40 lbs; manual dexterity for food preparation & delivery.
• Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases
• Must be able to work in close proximity to moving machinery
• Independent mobility