
- Professional
- Bureau à London
You will work on a range of products in this crucial income stream including regular giving, cash and lottery.
This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.
Please note that interviews will take place on the 11th and 12th September in our London office.
Key responsibilities
- To project manage multi-channel direct marking campaigns from pre-campaign insight and briefing, through to delivery, optimisation, and post-campaign review.
- Plan and deliver compelling activity to engage with, and drive action from existing supporters through a range of channels.
- Support the development, implementation & optimisation of sector leading journeys to retain & develop existing supporters.
- Collaborate with and supervise external agencies and suppliers to deliver excellent work, on time and to budget.
- Review live metrics and make recommendations, continuously testing and learning to optimise campaigns.
- Proactively identify new ways to engage supporters and grow income from Individual Giving.
- Monitor market trends, undertake competitor analysis and keep up-to-date with sector developments.
- Develop strong, effective working relationships with key internal teams to deliver existing activity and identify new opportunities.
- Feed into expenditure management and KPI reporting processes, maintaining detailed budget records and income and expenditure accounts to ensure cost effectiveness.
- Work with your team to champion Individual Giving fundraising across the charity and provide support on it to centre colleagues across the UK.
Skills, knowledge and expertise
- An experienced charity fundraiser who puts the supporter at the heart of what they do.
- A driven individual with a proven track record in delivering successful Individual Giving retention, upgrade and re-activation campaigns to meet objectives.
- Proven experience of a range of direct marketing channels, including direct mail, email & telephone.
- Proven experience with both standard and mid-value audiences.
- Individual Giving product-specific knowledge, including Regular Giving, Cash and Lottery.
- An engaging person who can nurture excellent working relationships across the organisation.
- Highly numerate with experience of using insight to inform evidence-based decision making and meet targets.
- Solid understanding of the basic principles of charity financial policies, the Institute of Fundraising guidelines and data protection regulations.
- Excellent planning, time management and organisational skills, with proven experience of successfully prioritising between several projects.
- Brilliant creative judgement to engage, inspire and drive people to act.
- High level of attention to detail on written copy and financial figures.
- Experience of supervising and getting the best from external agencies and suppliers.
- Excellent personal communication skills.
Job benefits
- You’ll spend time at one of our incredible centres to experience our programme of support and see first-hand the difference we can make.
- A structured orientation week will cover everything you need to get settled in your new role.
- Holiday entitlement that helps you create a manageable work life balance.
- Generous sick leave cover.
- A supportive and friendly working environment.
- Tailored learning and development opportunities.
- Kitchen facilities with free tea, coffee and fruit bowl.
- Workplace pension and free financial advice from an independent financial advisor to help you plan for your future.
- Option to keep a pre-existing NHS pension if eligible.
- Travel and cycle loans.
- Eye test expenses and money towards glasses.
- Enhanced maternity pay.
- Our buddy system links you with a colleague to give you extra support in your first few months.
- Facilitated stress management courses and access to our clinical psychologists for support.