Summary

Reporting Line: Head of Delivery & Change Profession
Contract type: Permanent
Grade: 3A
Location: Wood Street, London

What to expect

The Portfolio Benefits Realisation Manager will be responsible for identifying, planning, tracking, and realising the benefits associated with the portfolio, ensuring alignment with the organisation’s strategic objectives. 

This role will be the benefits management SME for the Post Office, and will create and develop the benefits management capability, ensuring adherence to good practice to improve benefits realisation. 

The role will drive a culture of inclusion, continuous improvement, and high performance in the teams they lead, delivering and driving decision-making across the Business, Customers and Partners. 

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 
 
•    27.5 days annual leave that increases with tenure  
•    Up to 18% on target bonus opportunity 
•    Car allowance 
•    Generous pension contribution 
•    Life assurance 
•    Income protection after 12 months service 
•    Full support from our employee assistance programme and access to our employee benefits platform  
•    Ever-evolving learning and development opportunities 
 
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

• Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional strategy to achieve business objectives.  
• Substantial experience in establishing successful, cross-functional, stakeholder relationships.  
• Demonstrable experience of delivering projects to achieve key objectives and realise benefits.  
• Exposure to change management and organisational transformation.
• Experience of benefits management in a portfolio context.
• Strong knowledge of benefits management methodologies (e.g., APMG Managing Benefits, MSP)
• Excellent data analysis and reporting skills (Excel, Power BI preferred).
• Ability to influence stakeholders at all levels and gain commitment.
• Strong financial acumen for ROI, cost-benefit analysis, and value tracking.
• Excellent communication and presentation skills.
• Good knowledge of the Treasury Green Book & 5 case model. 

About us

Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.

We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.