When you join the QubicaAMF Family, Making Bowling Amazing is at the heart of everything we do. We are the largest bowling products company in the world, and we recognize our associates as our greatest asset. We rely on the integrity, knowledge, skill, diversity, and teamwork of our associates across the globe, and we strive to attract and retain the best talent.
The Project Coordinator is responsible for the coordination of orders to meet or exceed customer expectations. This position maintains the daily management of projects and enables the District Sales Force to sell QubicaAMF products, installation, and services, ensuring complete customer satisfaction. The candidate will possess good judgment skills and a strong sense of urgency when handling external department needs and customer interactions. This position best suits candidates who thrive in a fast-paced environment and are focused on seeing projects through to completion.
Essential Functions
Oversee the full lifecycle of assigned projects, monitoring progress from the initial order shipment to project completion and final customer sign-off, ensuring timelines and deliverables are met.
Reviews and processes incoming customer orders to verify accuracy and ensure proper equipment preparation and delivery to customer locations.
Coordinates and schedules all phases of the project in collaboration with internal teams, external vendors, and the customer, ensuring resource availability, timeline adherence, and alignment with the project scope.
Prepares and maintains clear summaries of shipped and in-house orders to provide regular updates to the department manager.
Provides support for customers by assisting with pre-installation requirements, sharing relevant documentation, and/or connecting them with the appropriate subject matter expert for technical guidance or site-specific needs.
Other duties assigned by management.
Supervisory Responsibilities
The position will not have direct reports.
Competencies/Qualifications
Patience and adaptability
A positive attitude
Attention to detail
Team player with a helpful attitude
Strong attendance & punctuality
Driven by learning new things
Ability to thrive in an environment filled with learning new technologies
Work Environment
The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust, and activity can be expected. The noise level in this work environment is usually moderate. The employee may occasionally work in or pass through the manufacturing environment where typical levels of noise, dust, and activity can be expected. The noise level in this work environment is usually loud.
Physical Demands
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and talk. The employee must occasionally lift and/or move items in excess of 30 pounds.
Travel Required
No travel is required.
Required Education and Experience
Associate's degree and/or two years of related experience; or equivalent combination of education and experience.
Must be at least 18 years of age.
Proficiency in Microsoft Office is required.
A strong background with Microsoft CRM is a plus.
Experience with bowling equipment is preferred but not required.
Competitive compensation and benefits include medical/dental/vision insurance, 401k with employer contribution, PTO, paid Holidays, and an on-site fitness center.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
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