Hybrid Service Advisor - RideNow So-Cal chez RideNow Powersports

At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you have a passion for powersports, ReadOn!

RideNow Powersports SoCal, a subsidiary of RumbleOn, is seeking outgoing individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Advisor with a knack for selling service, this opportunity may be perfect for you!

Responsibilities

• Schedule appointments for repair, maintenance, recall work
• Greet customers, inspect their powersports vehicles, and answer questions
• Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order
• Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
• Advise customers on necessary/suggested services and cost
• Offer additional services and products, including special promotions
• Review Repair Orders in progress to ensure quality and timeliness
• Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
• Communicate any changes in timeline, repairs, or cost to the customer
• Upon completion of work, review the work order with the customer
• Maintain current technical qualifications by completing all training programs assigned by the Service Manager
• Other duties as assigned