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Hybrid Service Advisor - RideNow So-Cal na RideNow Powersports

RideNow Powersports · Vista, Estados Unidos Da América · Hybrid

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At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you have a passion for powersports, ReadOn!

RideNow Powersports SoCal, a subsidiary of RumbleOn, is seeking outgoing individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Advisor with a knack for selling service, this opportunity may be perfect for you!

Responsibilities

  • Schedule appointments for repair, maintenance, recall work
  • Greet customers, inspect their powersports vehicles, and answer questions
  • Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order
  • Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
  • Advise customers on necessary/suggested services and cost
  • Offer additional services and products, including special promotions
  • Review Repair Orders in progress to ensure quality and timeliness
  • Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
  • Communicate any changes in timeline, repairs, or cost to the customer
  • Upon completion of work, review the work order with the customer
  • Maintain current technical qualifications by completing all training programs assigned by the Service Manager
  • Other duties as assigned
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