- Junior
- Bureau à Baton Rouge
Hexagon is seeking a System Engineer.
- Trouble shooting and maintenance of Hexagon software, technical support, installation, and configuration of same, SQL Server Database Maintenance, data loading, backup, and purging
- General duties such as installing operating system service packs and maintaining user accounts and deploying system and file updates
- Participation in upgrades, maintenance releases and service packs is expected
- Assisting customer network and IT staff in supplying initial technical support to end-users, the resident will coordinate with Hexagon Support Analysts when resolving system and software issues
- Informal training for customer staff in system administration activities as well as maintaining detailed documentation on the system and configuration will also be required
- Actual end-user training is not within the scope of this position