Hybrid Working Student – Onsite Event Operations (German Speaker) chez osapiens
osapiens · Mannheim, Allemagne · Hybrid
- Bureau à Mannheim
As a Working Student (German Speaker), you will be an integral part of our Customer Success team, supporting the weekly Community & Enablement Sessions held onsite at our Mannheim premises. These sessions bring together 10–20 participants from various industries to explore regulatory compliance topics and learn how to work effectively with our software solutions.
You will take ownership of the onsite coordination, acting as the main point of contact for participants — from welcoming guests and managing logistics to supporting speakers and gathering feedback. Your role will be essential in ensuring that each session runs smoothly and delivers a high-quality experience.
In close collaboration with our Customer Success and Enablement teams, you will also contribute to the continuous improvement of our onboarding and knowledge-sharing formats, while strengthening relationships with our clients through direct interaction and professional support.
Your Responsibilities
- Onsite Coordination: Be the main point of contact on the day of the session, greeting participants and managing check-in.
- Pre-Event Preparation: Ensure food and beverages are ordered in advance, the room is set up the day before, and materials are prepared.
- Customer Engagement: Create a welcoming atmosphere, engage with participants, and represent osapiens' values.
- Live Support: Support the experts onsite by taking notes, collecting questions and feedback, and ensuring smooth flow throughout the event.
- Follow-up Assistance: Relay key discussion points to the Customer Success team and ensure any questions are tracked.
Your Experience
- You are currently enrolled in a university program (business, communications, law, or related fields preferred).
- You have a genuine interest in regulatory compliance and understand the relevance of software in this space.
- You are a people-person, enjoy building relationships, and are not shy to take initiative.
- Strong organizational skills and a hands-on, problem-solving mindset.
- Fluent in German and English.
- Availability to be onsite in Mannheim once a week, with presence the day before for setup.
Join us for this and more...
- Real-world exposure to regulatory technology and direct interaction with customers from various industries
- A dynamic, collaborative work environment where your ideas are valued and implemented
- The opportunity to shape the customer experience at osapiens from the ground up and actively contribute to the success of our Community & Enablement Sessions in Mannheim
- Room for creativity and ownership through cross-functional teamwork and open communication
- Growth potential into future roles in enablement, operations, or other customer-facing teams
- A purpose-driven mission, working alongside global industry pioneers to solve meaningful and complex challenges
- Flexibility and team bonding supported by hybrid work options where possible
- Regular team events and outings with our global colleagues
- And of course – free drinks and snacks to keep you energized during your day
