About the job
About Our Client This NYC-based startup is transforming how products communicate with users by creating thoughtful, effective product notifications. Addressing the challenges of building notifications in-house, the company believes well-designed notifications help users uncover value in the products they use daily. With a remote-friendly team of 11 passionate individuals, the organization champions the API-first movement, leveraging modern APIs like Stripe, Algolia, and WorkOS to deliver exceptional software. Backed by top investors and industry leaders, the company seeks motivated individuals to join its mission of building something extraordinary. About The Role A growing startup is seeking its first operations hire to help scale the business and the team, ensuring the organization continues to execute at a high level during this growth. The new hire will collaborate with the founders to establish a repeatable hiring process, oversee operations, and contribute to projects that drive the company's success. What Makes This a Great Role for You - You're excited about joining a small, early-stage team where you can significantly influence the direction and culture of the organization. You seek the autonomy to drive initiatives independently. - You are a fast learner. While you may not possess all the skills listed, you are eager to work for a company that offers the opportunity to learn from a knowledgeable and supportive team. - You have a passion for leverage and automation. You enjoy examining business processes, identifying areas for improvement, and implementing changes. - You love working with data. You appreciate measuring progress and using quantitative benchmarks for both personal and team evaluations. You are comfortable with spreadsheets and may have some experience with SQL. - You are an excellent communicator. Whether drafting detailed proposals for new initiatives or presenting to the team, you know how to tell a compelling story. - You are organized. You thrive in chaos and enjoy creating order from it. You feel confident maintaining accountability for founders and investors. What You'll Be Doing 1. Design and implement a company-wide operating system, including regular meetings, planning cycles, departmental communications, and metrics tracking. 2. Manage all-hands meetings and organize necessary materials and speakers for these events. 3. Determine and implement appropriate KPIs to ensure alignment across efforts. 4. Oversee back office systems, including accounting, bookkeeping, payroll, accounts payable, budgeting, and forecasting. 5. Assist in building the hiring process: crafting job postings, managing the candidate funnel, and establishing hiring standards. 6. Identify new methods to streamline processes and improve communication. 7. Coordinate and schedule meetings and travel arrangements. 8. Foster a vibrant company culture. 9. Collaborate with the CEO on special projects aimed at driving exponential growth.
