About The RoleAre you a proactive team player with excellent training skills and a passion for client support? If so, we have a great opportunity for you to join Yardi’s Public Housing team as a Consultant. In this role, you will provide training, assist with software implementations, and build strong, long-term relationships with our public housing clients.What You’ll Do - Perform complex system and business process reviews and other service reviews to identify inefficient processes and make sound recommendations for client productivity gains
- Use your strong teaching skills to effectively train clients, manage software integrations, maintenance and updates in collaboration in clients
- Research, analyze and resolve software functionality and reporting problems for clients
- Use your strong interpersonal skills and positive attitude to establish rapport with clients, build sustaining alliances and influence beneficial outcomes
- Collaborate with management and peers to address complex client requests and resolve issues
- Perform data mapping, conversions and provide other support aligned to successful software deployment
- Determine and document solutions and best practices to contribute to a solutions repository
- Focus on best practices and provide recommendations to clients regarding ancillary products and services that align with our client’s business and operational needs and goals
- Advise and institute best practices relevant to clients and the application of Yardi products
- Provide recommendations and informed direction to clients regarding ancillary products and services that align with client business and operational needs and goals
- Be part of a strong team and work internally with analysts, designers, developers, sales, and marketing teams with a focus on meeting and exceeding client expectations and maintaining optimum levels of customer service support
Who You Are - Bachelor’s degree in Business, Finance, Math, or Computer Science or other equivalent degree or experience in the property management industry
- 5 years of experience working with Public Housing or equivalent consulting experience interacting with customers.
- Prior experience working with ERP systems
- Awesome written and verbal communication skills
- Confidence and the ability to positively influence clients, peers and management
- High comfort level troubleshooting and problem-solving issues
- A love for organization and the ability to effectively manage multiple projects
- Great people skills and a desire to work in a team-oriented environment
- Critical thinking skills – you are strategic and are comfortable challenging assumptions and recommending the implementation of new ideas and strategies
- Ability to travel up to 85% on weekdays
Real Estate Runs On Yardi. About UsYardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products.Discover The Yardi DifferenceYardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.If you’re passionate about helping clients succeed and thrive in the public housing sector, we invite you to join our team and make a meaningful impact!#TeamYardi #YardiCareersAnnual compensation range $89,600 -100,800All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.EOE/Race/Gender/Disability/Vets
