About the job
We are looking for an extremely detail-oriented, communicative, and proactive project manager (internally we call them Account Delivery Specialists) and account lead to join our growing digital agency. If you are passionate about keeping large marketing projects organized, creative problem solving, and building long-term relationships with team members and clients, this could be the perfect role for you.
What You'll Do
- Help manage the successful delivery of work for a book of accounts from the moment we kick off each project.
- Build trust and buy-in from client contacts while inspiring and leading internal teams to do their best work and drive results.
- Process and delegate deliverables and tasks to digital marketing, content, design, and web teams.
- Create easily digestible, organized project plans and trackers, then keep them updated on a rolling basis.
- Prepare for and lead regularly scheduled client meetings.
- Deliver all work on time — or work with clients and internal team members to negotiate new deadlines.
- Source client inputs, feedback, and approvals on deliverables.
- Collaborate with clients and team members in real-time via Slack.
- QA deliverables to ensure adherence to client objectives and inputs.
- Understand our goals for each of your projects and ensure their achievement.
Who You Are
- An ambitious and extremely organized project manager who is passionate about delivering complex digital marketing and web projects
- Extremely attentive to deadlines, processes, and details
- Strong communication skills
- Enjoys interfacing with clients
- Proactive problem solver who isn’t afraid to dive in and get your hands dirty.
- Able to pivot quickly between tasks and adapt to shifting expectations and client goals
- Experience managing work inside of more advanced project management software like ClickUp, Asana, or Airtable
- At least 2 years of project management experience in an agency setting is preferred
- Flexibility in your working hours so you can meet with our Spain-based web team as well as client meetings throughout the day
