Hybrid Remote Insurance Customer Service Representative (Unlicensed) Remote Insurance Customer Service Representative (Unlicensed)
Talentify.io · United States (Remote) · nan, états-Unis d'Amérique · Hybrid
About the job
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive compensation with regular reviews and raises based on performance
- Opportunities for career advancement into roles such as Supervisor, Trainer, and Operations Management
- Engaging and fun work environment with casual dress code
- Incentives including monetary rewards and prizes such as electronics and trips
- Comprehensive benefits including medical, dental, and vision coverage options, along with paid time off
- World-class training provided to ensure success in the role
- Interact with hundreds of customers weekly to resolve support issues and sell new products and services
- Handle inbound and outbound contacts in a courteous and professional manner
- Utilize knowledge base to accurately answer customer questions and provide suitable product recommendations
- Document and process customer orders efficiently in appropriate systems
- Attend training sessions to stay updated on program knowledge and operational changes
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- One (1) year of experience in customer service, technical support, or administrative support in a contact center environment
- State or Federal work experience
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
