About the job
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive starting compensation commensurate with experience
- Regular performance reviews and raises based on tenure
- Employees earn paid time off, paid holidays, and paid training opportunities
- Opportunities for advancement into roles such as Supervisor, Trainer, and Operations Management
- Engaging work environment with contests for cash and prizes including electronics and trips
- Comprehensive benefits including medical, dental, and vision coverage options
- Handle inbound customer inquiries and troubleshoot basic technical issues
- Utilize systems and technology for account management tasks
- Identify sales opportunities and apply sales skills to promote products
- Ensure first call resolution through effective problem-solving and call handling
- Escalate customer dissatisfaction to the managerial team as needed
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Experience in customer service or related fields
- Strong aptitude for conflict resolution and negotiation
- Ability to thrive in a fast-paced and changing environment
- Proven reliability with a strong attendance record
- Exceptional interpersonal skills for building relationships
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
