About the job
Who We Are Is What We Do.
Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
Why should you be part of our success story?
A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
This role will be working in the APAC time zone. We are constantly growing both in product and in customers, and you’ll have a leading role getting us there!
Responsibilities
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
Why should you be part of our success story?
A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
This role will be working in the APAC time zone. We are constantly growing both in product and in customers, and you’ll have a leading role getting us there!
Responsibilities
- Provision, deprovision, license assignment, secure and general access administration according to Onboarding/Offboarding.
- Some manual processes and some through tools such as Okta, Lumos, or similar.
- Handle IT/IAM Support Tickets on a daily basis to troubleshoot, provision access and to manage and administer applications like Google Workspace domains, Slack, Microsoft, Okta, Zendesk, Zoom, Lumos, etc.
- Weekly technical support for new hire cohorts.
- General management of devices with Operating Systems of both Windows & Microsoft.
- Manage MDM softwares such as Kandji or JumpCloud.
- Provide technical support on company wide webinars and meetings.
- To create documentation for any new process that is introduced. Update internal onboarding/off-boarding information from time to time according to company’s requirements.
- Strong verbal and written communication skills, Strong technical skills to analyze and troubleshoot Operating systems, MDM softwares, and cloud based software support.
- Ability to handle at least 40+ support tickets on a daily basis.
- Driving the priority and time management of efforts to support/resolve assigned activities and communicate results/findings to users/management as necessary
- Thorough understanding of interdepartmental relations
- Bachelor’s degree in Computer science or related field (preferred)
- Minimum 3+ years experience in IAM/IT in a fast paced environment
- Any IT Support, IT Administration, or specific software certification is a plus.
- Proven experience in administering applications like Okta, Slack, Jira, Google Workspace, Administration.
- A deep understanding and familiarity with:
- Role Based Access Control, Directory Services, Privileged Access Management, Directory Extensions, Single Sign-On, Password Vaults, Multi-Factor Authentication (MFA)
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
