Job Location: International Forest Products - Foxborough, MA
Position Type: Full Time
Education Level: Bachelor's Degree
Salary Range: Undisclosed
Job Shift: Day
Job Category: General and Administration
Description
SUMMARY: This position will interface with all visitors and callers. A professional and exceptionally friendly demeanor is required to ensure we present a positive impression of the organization. Additionally, this position supports the internal customer by managing some scheduling logistics of the conference room, notifying individuals of visitors/deliveries and screening phone calls.
DUTIES AND RESPONSIBILITIES
Answers multi-line phone system and route calls appropriately, courteously and promptly
Takes messages and distributes faxes as needed
Receives visitors, determines nature of visit, contacts personnel
Books meeting spaces
Answers frequently asked questions
Maintains up-to-date information regarding appropriate routing of telephone calls and faxes
Preparation of domestic and international courier packages
Assists with sales service projects, such as daily invoices and order review
Special projects and assignments as business dictates
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
SKILLS AND QUALIFICATIONS
Courteous, cooperative and efficient manner with visitors, callers and company personnel
Ability to use multi-line telephone system, routing calls promptly and accurately
Ability to use various software programs
Exhibits discretion and professionalism
Arrives promptly and maintains regular attendance at work
Able to successfully function within a fast-paced work environment
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
WORK ENVIRONMENT
Normal office environment.
CERTIFICATES, LICENSES, REGISTRATIONS
None required
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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