Customer Service Representative at Cunningham Security Systems
Cunningham Security Systems · Wiscasset, United States Of America · Onsite
- Junior
- Office in Wiscasset
Position Overview
Now Hiring! Customer Service Representative Job Type: Full time / On-site Schedule: Monday - Friday: 8am-5pm Salary: $19 - $21 / hour. Location: Wiscasset, ME. Join Our Team at Cunningham Security!We’re a trusted, family-owned business that's been protecting homes and businesses since 1983. At Cunningham Security, we specialize in custom residential and commercial security solutions—and we're growing! We’re currently seeking a Customer Service Representative to join our dedicated team in Wiscasset, ME. Why You’ll Love Working Here:- Competitive hourly pay.
- Comprehensive benefits package:
- Medical, dental, and vision insurance.
- Short- and long-term disability.
- Paid time off.
- Retirement plan.
- Supportive team culture.
- Opportunities to grow and learn every day.
- Handling a high volume of incoming calls for a customer base of over 12,000.
- Providing prompt and courteous responses to phone and email inquiries.
- Reviewing daily alarm activity reports.
- Assisting customers with basic alarm system troubleshooting.
- Following up to ensure customer satisfaction.
- High school diploma or equivalent.
- Previous customer service experience (call center experience is a plus)
- Strong communication skills and a positive, solution-oriented attitude.
- Excellent attention to detail and the ability to multitask.
- Comfortable using Microsoft Office and learning new software (CRM experience is a bonus)
