Hybrid Design Quote Supervisor at Midmark Corporation

JOB SUMMARY:

Provides leadership and direction in Customer Experience and CAD/CAM Drafting team in accordance with customer requirements while supporting all aspects of the product line. Manages the day-to-day operations and interactions with other Midmark departments.

ESSENTIAL/PRIMARY DUTIES:

•        Guides staff to communicate with customers to support promotions, quote and design support, and product changes

•        Coordinates activities to improve efficiencies within the team. Tracks and posts updates of improvements

•        Maintains a positive and creative work environment

•        Develops, evaluates, and improves quoting and manufacturing methods

•        Confers with planning and design staff concerning product design to ensure efficient production methods

•        Confers with management staff regarding manufacturing capabilities, production schedules, and other considerations to efficiently facilitate production processes to support the sales team

•        Provides direction of layout and design to the CAD/CAM Drafting team to ensure product is both able to be manufactured, and engineered to best fit the intended functionality of the design

•        Provides support to manufacturing to ensure product is fabricated and assembled based on design

•        Coordinates price increases, literature changes and new product information with Advertising, Product Managers, and Customer Experience

•        Provides input for strategic planning and sales forecasting

•        Interfaces with others in the organization and customers to jointly determine customer needs and solutions

•        Supports corrective action and continuous improvement themes for the team to improve efficiencies within our facility

•        Works with other Midmark departments, including outside sales force where necessary to resolve conflicts and resolve customer problems

SECONDARY DUTIES:

•        Reports facility wide metrics for quality, OOBF, Discounts, Warranty, etc.

•        Assists Customer Experience and CAD/CAM Drafting team when in a behind condition

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in business or related field preferred. 5-10 years related experience and/or training; or equivalent combination of education and experience.

COMPETENCY and/or SKILL:

•        High level of business acumen and comfort working in a cross-functional environment.

•        Excellent communication (written/verbal) and interpersonal skills with ability to influence.

•        Strong analytical capability with demonstrated adeptness at problem-solving and ability to not only view details but also understand big picture implications.

•        Flexible, detail oriented and able to quickly act under pressure and meet deadlines.

•        CAD experience desired.

•        Intermediate to advanced MS Office skills required (Advanced excel preferred).

•        Knowledge of 2D and 3D software.

SUPERVISORY RESPONSIBILITIES:

•        Leads and directs the work of other teammates and typically has some authority for personnel decisions related to hiring, performance, or disciplinary actions.