Remote Change Management and Patient Engagement Specialist at Pingwind

Location: Remote

Required Clearance: Public Trust

Certifications: PROSCI, Change Management Practitioner preferred

Required Education: Bachelor's degree

Required Experience: 5+ years 

PingWind is seeking a qualified Change Management and Patient Engagement Specialist to support the Department of Veterans Affairs (VA). This role will support the Change Management and Training Lead in developing and implementing change management and training strategies to support the successful adoption of change initiatives by stakeholders.

The ideal candidate will have experience in change management, and patient experience improvement.

· Gather, analyze, and synthesize patient feedback to inform project direction.

· Ensure the patient perspective is central to all discovery and design activities

· Act as the primary advocate for patient needs.

· Collaborate with cross-functional teams to enhance patient satisfaction and engagement.

· Develop and implement change management strategies, including stakeholder engagement, communication, and training plans.

· Work with project teams to ensure alignment of change management efforts.

· Support in monitoring and measuring the effectiveness of change management strategies and adjust as needed to ensure successful change adoption.

· Provide assistance and support to project teams on change management best practices under the guidance of the Change Management and Training Lead.

· Bachelor's degree 

· Experience developing and implementing change management strategies for complex initiatives.

· Strong facilitation and presentation skills.

· Ability to work collaboratively with cross-functional teams.

· Excellent organizational skills and attention to detail.

· Self-motivated, detail-oriented, and organized.

· U.S. Citizenship; Ability to obtain Public Trust clearance.

· VA or similar government organization experience

· Prosci Change Management certification or equivalent experience using the Prosci methodology.

PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington DC and Northern Virginia. www.PingWind.com

Our benefits include:

Paid Federal Holidays

Robust Health & Dental Insurance Options

401k with matching

Paid vacation and sick leave

Continuing education assistance

Short Term / Long Term Disability & Life Insurance

Employee Assistance Program through Sun Life Financial EAP Guidance Resources

Veterans are encouraged to apply

PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.