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Command Center Communications Operator

Valor Protection Safety Agency · Atlanta, Vereinigte Staaten Von Amerika · On-site

  • Optionales Büro in Atlanta
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Description

  • Monitor multiple communication channels including radios, phones, and surveillance systems to maintain situational awareness
  • Monitor officer activity, respond to any officer report, monitor tours, check points, and incident reports
  • Receive, document, and dispatch incidents, service calls, and emergency notifications promptly and accurately
  • Coordinate with field officers, emergency responders, and management to relay critical information
  • Maintain detailed records of communications and incident reports in the system
  • Utilize computerized dispatch and surveillance software effectively
  • Respond to alarms and coordinate emergency response protocols
  • Conduct routine checks of communication equipment and report malfunctions
  • Provide exceptional customer service via telephone and radio communications
  • Maintain confidentiality and professionalism at all times

Requirements

  • High school diploma or equivalent required
  • Previous experience in dispatch, communications, or security operations preferred
  • Proficient computer and multi-tasking skills
  • Strong verbal communication and active listening skills
  • Ability to remain calm and focused in high-pressure or emergency situations
  • Detail-oriented with strong organizational abilities
  • Availability to work various shifts including nights, weekends, and holidays
  • Ability to work effectively as part of a team and independently