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Description

Mercier Consultancy MD is hiring Hungarian Speaking Customer Support Representatives in Sofia! This exciting position is designed for individuals who are fluent in Hungarian and are passionate about providing excellent customer service. As a part of our dedicated team, you will assist our Hungarian-speaking clients, helping them navigate our products and services while ensuring a positive customer experience.

Key Responsibilities

• Deliver outstanding customer support to Hungarian-speaking clients through phone, email, and live chat.
• Address customer inquiries, providing clear and accurate information about products and services.
• Efficiently troubleshoot and resolve customer complaints, ensuring high levels of satisfaction.
• Document customer interactions and maintain comprehensive records for reference.
• Collaborate with teams across the organization to enhance service delivery and client experience.
• Stay informed about product updates and promotions to provide relevant information to customers.

Requirements

• Fluent in Hungarian (both written and spoken); English proficiency is a plus.
• Previous experience in customer support or related fields is preferred.
• Strong communication skills and a customer-oriented mindset.
• Ability to manage multiple tasks effectively in a dynamic environment.
• Familiarity with customer support software is an advantage.
• Positive attitude and eagerness to learn and grow within the company.
• Strong attention to detail and problem-solving skills.

Benefits

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...