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About the Department

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Office of Admissions invites applicants for the position of Assistant Director of Admissions.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Assistant Director of Admissions aids in the recruitment of undergraduate students. This position is responsible for all aspects of recruitment including implementing and executing recruitment plans, recruitment travel (potentially international), initiating yield activities, and building relationships with counselors for a group of students. The Assistant Director manages multiple territories and makes timely admissions decisions on a cohort of applications.

The ideal candidate demonstrates excellent customer service, communication, organizational, and interpersonal skills and a commitment to working in a team environment.

Responsibilities include:

• Develop, implement, and monitor all aspects of admission for a cohort of students
• Utilize the Office of Admissions' CRM system for territory management 
• Build communication plans to follow up with both prospective students and applicants in an assigned cohort
• Manage a recruitment territory and represent the university at off campus recruitment events
• Manage a cohort of applicants, ensuring completion of materials and rendering of final decisions in a timely manner
• Build relationships with traditionally unrepresented students
• Build relationships with community college counselors to assist in out-reach to students and their families
• Facilitate group information sessions and conduct individual appointments for prospective students
• Implement on-campus recruitment and yield activities for students
• Respond to email correspondence and phone calls pertaining to a cohort of applications
• Create and implement special projects including the University Ambassador Program, Athletic Admissions, Honors College Recruitment, Community College Relations, Veteran Admissions, The Arts Admission, School Counselors, and Volunteer Admissions

Position Duties

• Bachelor's degree 
• Valid driver's license
• Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel

Minimum Qualifications

• Demonstrated customer service experience
• Professional work experience in higher education and / or admissions
• Experience with application review and making admissions decisions
• Experience using document management tools and CRM systems for prospect and applicant management

Other Qualifications

Salary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement. 

Candidates should apply online at https://www.schooljobs.com/careers/wcupa.  A cover letter, resume and three professional references are all required for consideration. 

Applicants must successfully complete the interview process to be considered as a finalist.
 
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.

Developing and sustaining a diverse faculty and staff advance West Chester University’s educational mission. West Chester University is an Affirmative Action – Equal Opportunity Employer.