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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in sourcing experts for high-growth Italian-speaking jobs that define the future of the tourism industry.

Job Overview

We are currently looking for a talented professional to join our team in Sofia for the Italian Speaking Rent-a-Car Consultant position in Bulgaria. This role is an excellent opportunity for customer-centric individuals looking to excel within the dynamic tourism sector while enjoying one of the most comprehensive support packages available for jobs in Bulgaria today.

Key Responsibilities

• Provide world-class support to Italian-speaking clients managing vehicle rental reservations across the tourism sector.
• Manage end-to-end booking inquiries, modifications, and cancellations with high professional standards.
• Offer expert travel advice and logistics recommendations to enhance the tourist experience for our international clientele.
• Resolve billing and contract-related queries efficiently to ensure high levels of customer satisfaction.
• Collaborate with international rental partners to ensure seamless service delivery for travelers.
• Maintain accurate records of all customer interactions in our internal CRM systems.
• Drive revenue growth by identifying upselling opportunities for vehicle upgrades and premium insurance packages.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate your transition to our office in Sofia.
• Previous experience in the tourism, hospitality, or customer service sector is considered a significant advantage.
• Strong interpersonal skills and a genuine passion for travel and client success.
• Commitment to delivering exceptional service excellence within a fast-paced environment.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) included for all successful candidates moving for Italian-speaking jobs.
• Monthly Performance Bonus
• Modern office environment in the heart of Sofia, a hub for international business.
• And Much More...

Life in Bulgaria

Choosing to pursue your career in Bulgaria means embracing a unique blend of rich history and modern urban living. Bulgaria offers a vibrant lifestyle, stunning natural landscapes, and a cost of living that allows you to enjoy premium comfort. As one of the most exciting destinations for jobs in Bulgaria, Sofia serves as a cultural crossroads that welcomes expatriates from around the globe.

With our fully paid relocation package, settling into life in Bulgaria is effortless. You will discover a welcoming local community, exquisite cuisine, and a growing tourism industry that makes Bulgaria the ideal place to elevate your career. Join us in this beautiful nation and discover why so many professionals are choosing to relocate here for their next professional challenge.

How to Apply

If you are ready to take the next step in your career and join the premier Italian Speaking Rent-a-Car Consultant position in Bulgaria, we invite you to apply now. Your future begins here with Mercier Consultancy Group.

Sincerely,
The Recruitment Team at Mercier Consultancy Group