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German Speaking Fraud Investigator | Relocate to Sofia, Bulgaria

Mercier Consultancy Group Österreich · Remote

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Description

Are you detail-oriented and interested in protecting customers and businesses from fraud?

We are looking for German-speaking Fraud Investigators to join our international teams in Sofia, Bulgaria.

In this role, you will analyze suspicious activities, investigate potential fraud cases, and help protect customers through accurate decision-making and attention to detail.

This is a great opportunity for candidates interested in fintech, payments, security, and online safety while building an international career in Bulgaria.

Key Responsibilities

  • Review transactions, accounts, and customer activity for suspicious behavior.
  • Investigate potential fraud cases using internal tools.
  • Analyze information and identify risks.
  • Document investigation results accurately.
  • Follow security and compliance procedures.
  • Escalate complex cases when required.

Requirements

  • Native or fluent German (C1/C2 level).
  • Good English skills.
  • Strong analytical and investigative mindset.
  • Excellent attention to detail.
  • Ability to handle confidential information.
  • Comfortable working with digital tools.
  • Willingness to relocate to Sofia, Bulgaria, or already living in Bulgaria.
  • Previous experience in fraud prevention, fintech, compliance, or customer support is an advantage.

Benefits

  • Competitive monthly salary.
  • Relocation package for candidates moving to Sofia, Bulgaria.
  • Paid training and full onboarding support.
  • Health Insurance.
  • International working environment with colleagues from around the world.
  • Career growth and development opportunities.
  • Modern office environment in Sofia.
  • Supportive and multicultural team.
  • Opportunity to work with globally recognized brands.
  • And many other benefits!