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Outbound CSR Service Scheduler

Flotilla Partners · Stuart, Stati Uniti d'America · On-site

  • Ufficio in Stuart
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Description

Ready to Get Paid for Performance?

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment setting.

If you’re someone who can stay focused, handle volume, and wants to earn based on production, this is the opportunity for you.

What You’ll Be Doing

  • Make high-volume outbound calls daily
  • Follow up with existing and inactive customers
  • Schedule and confirm service appointments
  • Re-engage customers for annual maintenance and services
  • Use CRM systems to track activity, notes, and outcomes
  • Follow call scripts and overcome common objections
  • Maintain consistent call pace throughout your shift

What We’re Looking For (Preferred)

  • Outbound and/or inbound call center experience
  • Customer service or sales background
  • Experience using a CRM system
  • Bilingual is a plus

Compensation

  • Competitive hourly pay
  • Commission on performance
  • Opportunity to increase earnings based on production

Why This Role Stands Out

  • Clear expectations and performance structure
  • Consistent workflow — no guessing what to do
  • Opportunity to grow into higher-level roles
  • Be part of a team that values accountability and results

Who This is Perfect For

  • Call center reps who want more earning potential
  • Sales-minded individuals who thrive in a structured environment
  • Self-starters who don’t need to be micromanaged

Requirements

Non-Negotiables (Must Have)

  • Comfortable on the phone for the entire shift
  • Strong work ethic and self-motivation
  • Coachable and open to feedback
  • Basic typing and computer skills
  • Reliable personal transportation

Benefits

Great Hourly Pay

Benefits at full time after 90 days

PTO

Great Commission incentives!