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Senior Training Specialist presso Glsllc

Glsllc · Greenville, Stati Uniti d'America · On-site

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Description

What does it mean to be a Senior Training Specialist at GLS?
 
The Senior Training Specialist executes the company’s Learning & Development strategy by partnering with senior leaders and key stakeholders to identify organizational learning needs, design and deliver effective programs, and evaluate program outcomes. This role also leads a team of Training Specialists across job levels.

How will you drive value within the organization as a Senior Training Specialist?

  • Consult with stakeholders to align learning and development programs with corporate objectives.
  • Design clean, impactful learning content and presentations with strong visual quality.
  • Develop high-quality, objective-based learning content that is interactive, engaging, timely, accurate, targeted, and aligned with program goals.
  • Apply instructional design methodologies, adult-learning principles, technology, tools, and best practices to deliver learning programs and measure effectiveness.
  • Facilitate training as needed to support staffing needs, develop training staff, and maintain strong personal facilitation skills.
  • Evaluate, select, implement, and manage assigned systems and vendor relationships to ensure high-quality service delivery.
  • Supervises Training Specialists, including assigning work, coaching performance, supporting performance reviews, and recommending employment actions as appropriate.
  • Motivate, develop, and coach staff by setting clear performance expectations and maintaining accountability.
  • Manage day-to-day Learning & Development operations, balance workloads, optimize team output, and oversee related administrative activities.
  • Maintain training resources and calendars to support business outcomes, including logistics for learning events such as schedules, travel, and resource planning.
  • Participate in special projects as needed.
  • Perform other assignments as required by company needs or management direction.
  • What should you already know to be successful as a Senior Training Specialist?

  • Bachelor’s degree in business, human resources development or a related field required. In lieu of a bachelor’s degree, 
  • Minimum five years’ progressive experience in training facilitation and/or operations management required.
  • Demonstrated proficiency in instructional design, adult-learning principles, and training best practices strongly preferred.
  • Exemplary presentation design and delivery skills.
  • Strong collaboration skills and ability to coordinate effectively with others.
  • Strong interpersonal communication skills and ability to interact with employees at all levels.
  • Strong supervisory, management, and leadership skills.
  • Familiarity with basic project management principles.
  • Exceptional interpersonal skills, including tact, influence, negotiation, sound judgment, confidentiality, and effective interaction across all organizational levels.
  • Excellent organizational skills, attention to detail, and ability to manage multiple competing priorities.
  • Self-motivated and able to take initiative, identify needs, recommend improvements, implement solutions, and evaluate results.
  • Excellent consulting, client management, and business literacy skills, with understanding of corporate and business unit challenges.
  • Proficient with standard business applications, including Microsoft Office, and able to quickly learn new systems as needed.
  • Additional Information

    Physical Requirements:

    The physical requirements below are representative of those needed to perform the essential functions of this role. Reasonable accommodation may be made for individuals with disabilities.

    • Use manual skills requiring motor coordination and finger dexterity for significant portions of daily work.
    • Remain in a stationary position for approximately 50% of the workday.
    • Regularly operate a computer and standard office equipment.
    • Frequently communicate with associates and management.
    • Perform sedentary to light physical work, including sitting, walking, standing, bending, kneeling and pushing or pulling materials; may occasionally exert up to 10 pounds of force.
    • Read and review information on a computer screen and in written documents for extended periods.

    Work Conditions:

    • The work conditions below are representative of the environment for this role. Reasonable accommodation may be provided for individuals with disabilities.
    • Work is performed in a professional office environment.
    • Noise level is usually moderately quiet.
    • Work is primarily indoors.
    • Limited travel is required - approximately 1 week per quarter. Additional travel may be necessary as business needs dictate.

    Schedule:

    • This is a full-time, 100% on-site position.
    • This is an exempt position; business needs will determine the work schedule, which may vary.
    • Regular, predictable attendance is required, including overtime as business needs dictate.
    • Evening and weekend work may be required.
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