Description
About HighLevel:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role:
We’re hiring a Director of Engineering to lead our Core CRM pillar—one of the most business-critical parts of HighLevel. This role will shape the technical direction and own engineering execution and organizational health across multiple CRM product domains (Contacts platform, data import/migration & bulk operations, Opportunities, and extensible CRM objects like Custom Objects/Companies/Tasks).
This is a high-ownership role in a fast-scaling environment: you’ll build and grow teams, partner tightly with Product and Design, and ensure we ship reliably at scale—without losing empathy for customers or for the engineers doing the work.
You will manage multiple Engineering Managers,who in turn lead teams responsible for:
1) Contacts, Tags, Documents, Custom Values, Lead Activity System, Smart Lists, Custom Fields
2) CRM data import/migration, Bulk Actions, Opportunities
Responsibilities:
Org Leadership & Team Building
Recruit, onboard, and mentor senior engineers and engineering leaders while creating an environment where new hires ramp quickly and succeed.
Execution Ownership
Customer-Obsessed Engineering Leadership
Cross-functional Partnership & “Single-Threaded Ownership”
Technical Leadership
Requirements:
What Success Looks Like (First 6–12 Months)
Preferred Qualifications:
Additional Information
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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