Administrative Support presso Akicita Federal, LLC

Seeking a professional Front Desk Administrative Support specialist. This role focuses on providing high-quality customer service and critical data entry for the Transition Assistance Program (TAP), Military & Family Readiness Center (M&FRC). You will serve as the first point of contact for service members and their families, ensuring they receive accurate information and administrative assistance during their military transitions.

Location: Minot AFB, North Dakota 

Hours: Monday – Friday, 0730–1630

Seeking a professional Front Desk Administrative Support specialist. This role focuses on providing high-quality customer service and critical data entry for the Transition Assistance Program (TAP), Military & Family Readiness Center (M&FRC). You will serve as the first point of contact for service members and their families, ensuring they receive accurate information and administrative assistance during their military transitions.

Customer Service: Greet visitors, answer telephone calls, and refer patrons to appropriate staff or programs based on their needs.

Data Management: Perform extensive data entry into specialized systems, including AFFIRST and TAP ACCESS databases, to maintain accurate customer records.

Administrative Support: Prepare, edit, and proofread correspondence, memos, and reports using Microsoft Office (Word, Excel, and PowerPoint).

Office Operations: Maintain office calendars, manage incoming/outgoing mail, and requisition office supplies.

Records Custodian: Serve as the primary record custodian, ensuring files are established, maintained, and disposed of according to Air Force regulations.

Technical Skills: Proficiency in Microsoft Office (especially Excel, Access, and Word) is required.

Communication: Strong ability to communicate effectively, both orally and in writing, using tact and courtesy.

Administrative Knowledge: Familiarity with clerical procedures, file maintenance, and correct grammar/punctuation.

Military Familiarity: Knowledge of Air Force terminology and programs is preferred.

 Must pass a background check to gain network access.

Must complete mandatory Operational Security (OPSEC) training within 30 days of hire.

Must comply with all base-specific regulations, including vehicle registration and safety protocols.